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Incident report
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Resolution: Unresolved
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Trivial
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None
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6.4.0
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None
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None
Steps to reproduce:
- Install Zabbix Agent 6.4.0 w/ Encryption on Windows 10 22H2 with all patches
- Configure accordingly per install wizard
- Agent crashes and eventually completely fails. Service stops.
N.B. Zabbix Agent is compiled with OpenSSL 1.1.1t. Support ends for 1.1.1 in < 6 months. Would suggest migrating to OpenSSL 3.0.8 or later.
Debug log output below:
13104:20230314:121341.214 Starting Zabbix Agent [bastion1]. Zabbix 6.4.0 (revision 5b2736b6027).
13104:20230314:121341.215 **** Enabled features ****
13104:20230314:121341.216 IPv6 support: YES
13104:20230314:121341.217 TLS support: YES
13104:20230314:121341.218 **************************
13104:20230314:121341.219 using configuration file: C:\Program Files\Zabbix Agent\zabbix_agentd.conf
13104:20230314:121341.220 In init_collector_data()
13104:20230314:121341.221 logical CPU count 2
13104:20230314:121341.222 End of init_collector_data()
13104:20230314:121341.222 In init_perf_collector()
13104:20230314:121341.224 In zbx_init_builtin_counter_indexes()
13104:20230314:121341.225 In zbx_get_all_counter_names()
13104:20230314:121341.330 End of zbx_get_all_counter_names()
13104:20230314:121341.587 End of zbx_init_builtin_counter_indexes():SUCCEED
13104:20230314:121341.588 In set_object_names()
13104:20230314:121341.746 Unhandled exception 6ba detected at 0x00007FFA1E36CD29. Crashing ...
13104:20230314:121341.747 ====== Fatal information: ======
13104:20230314:121341.748 Program counter: 0x1e36cd29
13104:20230314:121341.748 === Registers: ===
13104:20230314:121341.749 r8 = 1f46857d4 = 8395446228 = 8395446228
13104:20230314:121341.750 r9 = dcc720 = 14468896 = 14468896
13104:20230314:121341.750 r10 = 0 = 0 = 0
13104:20230314:121341.751 r11 = 262000 = 2498560 = 2498560
13104:20230314:121341.751 r12 = e72740 = 15148864 = 15148864
13104:20230314:121341.752 r13 = 6ba = 1722 = 1722
13104:20230314:121341.753 r14 = 0 = 0 = 0
13104:20230314:121341.753 r15 = dcd5a0 = 14472608 = 14472608
13104:20230314:121341.754 rdi = 7ffa12f5b018 = 140712036642840 = 140712036642840
13104:20230314:121341.755 rsi = 0 = 0 = 0
13104:20230314:121341.755 rbp = 5 = 5 = 5
13104:20230314:121341.756 rbx = 6ba = 1722 = 1722
13104:20230314:121341.757 rdx = 7ffa20afee41 = 140712266952257 = 140712266952257
13104:20230314:121341.757 rax = 7ffa20a9b86b = 140712266545259 = 140712266545259
13104:20230314:121341.758 rcx = 0 = 0 = 0
13104:20230314:121341.759 rsp = dcd2e0 = 14471904 = 14471904
13104:20230314:121341.759 efl = 206 = 518 = 518
13104:20230314:121341.760 csgsfs = 332b5300 = 858477312 = 858477312
13104:20230314:121341.761 === Backtrace: ===
13104:20230314:121341.831 24: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(RaiseException+0x69) [0x1e36cd29]
13104:20230314:121341.832 23: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(RpcRaiseException+0x50) [0x1f9cc7b0]
13104:20230314:121341.833 22: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(RpcRaiseException+0x14) [0x1f9cc774]
13104:20230314:121341.834 21: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(Ndr64AsyncServerCallAll+0x1599) [0x1fa4c7d9]
13104:20230314:121341.834 20: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(NdrClientCall3+0xf0) [0x1fa4f5b0]
13104:20230314:121341.835 19: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(I_BrowserQueryStatistics+0x3d) [0x12f527ad]
13104:20230314:121341.836 18: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(CloseNetSvcsObject+0x13ba) [0x19c027fa]
13104:20230314:121341.837 17: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(CollectNetSvcsObjectData+0xf3) [0x19c013e3]
13104:20230314:121341.837 16: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(InitiateShutdownW+0xa0b) [0x1fc4a0bb]
13104:20230314:121341.838 15: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(InitiateShutdownW+0x1630) [0x1fc4ace0]
13104:20230314:121341.839 14: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(PerfRegQueryValue+0x1a05) [0x1fc3af35]
13104:20230314:121341.840 13: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(PerfRegQueryValue+0x3b) [0x1fc3956b]
13104:20230314:121341.841 12: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(SetProcessDynamicEnforcedCetCompatibleRanges+0xa46) [0x1e3d6766]
13104:20230314:121341.841 11: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(RegQueryValueExW+0x108) [0x1e373618]
13104:20230314:121341.842 10: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(PdhCollectQueryData+0x5f93) [0xf9ba8f43]
13104:20230314:121341.843 9: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(PdhCollectQueryData+0x6ea7) [0xf9ba9e57]
13104:20230314:121341.844 8: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(PdhCollectQueryData+0x205af) [0xf9bc355f]
13104:20230314:121341.844 7: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(PdhEnumObjectsHW+0xa2) [0xf9bd51b2]
13104:20230314:121341.845 6: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(PdhEnumObjectsW+0xeb) [0xf9bd52eb]
13104:20230314:121341.846 5: C:\Program Files\Zabbix Agent\zabbix_agentd.exe() [0x400acaf5]
13104:20230314:121341.847 4: C:\Program Files\Zabbix Agent\zabbix_agentd.exe() [0x400ac81f]
13104:20230314:121341.847 3: C:\Program Files\Zabbix Agent\zabbix_agentd.exe() [0x400ad359]
13104:20230314:121341.848 2: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(WaitServiceState+0x328) [0x1eabdf78]
13104:20230314:121341.849 1: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(BaseThreadInitThunk+0x14) [0x1fe17614]
13104:20230314:121341.850 0: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(RtlUserThreadStart+0x21) [0x20ac26a1]
13104:20230314:121341.852 ================================
13104:20230314:121341.868 Unhandled exception 6ba detected at 0x00007FFA1E36CD29. Crashing ...
13104:20230314:121341.871 ====== Fatal information: ======
13104:20230314:121341.872 Program counter: 0x1e36cd29
13104:20230314:121341.873 === Registers: ===
13104:20230314:121341.874 r8 = 1f46857d4 = 8395446228 = 8395446228
13104:20230314:121341.875 r9 = dcc720 = 14468896 = 14468896
13104:20230314:121341.876 r10 = 7ffa20a9b86b = 140712266545259 = 140712266545259
13104:20230314:121341.876 r11 = 0 = 0 = 0
13104:20230314:121341.877 r12 = e72740 = 15148864 = 15148864
13104:20230314:121341.878 r13 = 6ba = 1722 = 1722
13104:20230314:121341.879 r14 = 0 = 0 = 0
13104:20230314:121341.880 r15 = dcd5a0 = 14472608 = 14472608
13104:20230314:121341.881 rdi = 7ffa12f5b018 = 140712036642840 = 140712036642840
13104:20230314:121341.881 rsi = 0 = 0 = 0
13104:20230314:121341.882 rbp = 5 = 5 = 5
13104:20230314:121341.883 rbx = 6ba = 1722 = 1722
13104:20230314:121341.884 rdx = 0 = 0 = 0
13104:20230314:121341.885 rax = 7ffa20a9b86b = 140712266545259 = 140712266545259
13104:20230314:121341.885 rcx = 0 = 0 = 0
13104:20230314:121341.886 rsp = dcd2e0 = 14471904 = 14471904
13104:20230314:121341.887 efl = 206 = 518 = 518
13104:20230314:121341.888 csgsfs = 332b5300 = 858477312 = 858477312
13104:20230314:121341.889 === Backtrace: ===
13104:20230314:121341.965 24: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(RaiseException+0x69) [0x1e36cd29]
13104:20230314:121341.966 23: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(RpcRaiseException+0x50) [0x1f9cc7b0]
13104:20230314:121341.967 22: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(RpcRaiseException+0x14) [0x1f9cc774]
13104:20230314:121341.968 21: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(Ndr64AsyncServerCallAll+0x1599) [0x1fa4c7d9]
13104:20230314:121341.969 20: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(NdrClientCall3+0xf0) [0x1fa4f5b0]
13104:20230314:121341.970 19: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(I_BrowserQueryStatistics+0x3d) [0x12f527ad]
13104:20230314:121341.971 18: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(CloseNetSvcsObject+0x13ba) [0x19c027fa]
13104:20230314:121341.972 17: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(CollectNetSvcsObjectData+0xf3) [0x19c013e3]
13104:20230314:121341.973 16: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(InitiateShutdownW+0xa0b) [0x1fc4a0bb]
13104:20230314:121341.974 15: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(InitiateShutdownW+0x1630) [0x1fc4ace0]
13104:20230314:121341.975 14: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(PerfRegQueryValue+0x1a05) [0x1fc3af35]
13104:20230314:121341.976 13: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(PerfRegQueryValue+0x3b) [0x1fc3956b]
13104:20230314:121341.977 12: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(SetProcessDynamicEnforcedCetCompatibleRanges+0xa46) [0x1e3d6766]
13104:20230314:121341.978 11: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(RegQueryValueExW+0x108) [0x1e373618]
13104:20230314:121341.978 10: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(PdhCollectQueryData+0x5f93) [0xf9ba8f43]
13104:20230314:121341.979 9: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(PdhCollectQueryData+0x6ea7) [0xf9ba9e57]
13104:20230314:121341.980 8: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(PdhCollectQueryData+0x205af) [0xf9bc355f]
13104:20230314:121341.981 7: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(PdhEnumObjectsHW+0xa2) [0xf9bd51b2]
13104:20230314:121341.982 6: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(PdhEnumObjectsW+0xeb) [0xf9bd52eb]
13104:20230314:121341.983 5: C:\Program Files\Zabbix Agent\zabbix_agentd.exe() [0x400acaf5]
13104:20230314:121341.984 4: C:\Program Files\Zabbix Agent\zabbix_agentd.exe() [0x400ac81f]
13104:20230314:121341.985 3: C:\Program Files\Zabbix Agent\zabbix_agentd.exe() [0x400ad359]
13104:20230314:121341.987 2: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(WaitServiceState+0x328) [0x1eabdf78]
13104:20230314:121341.988 1: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(BaseThreadInitThunk+0x14) [0x1fe17614]
13104:20230314:121341.989 0: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(RtlUserThreadStart+0x21) [0x20ac26a1]
13104:20230314:121341.992 ================================
13104:20230314:121342.004 Unhandled exception 6ba detected at 0x00007FFA1E36CD29. Crashing ...
13104:20230314:121342.006 ====== Fatal information: ======
13104:20230314:121342.007 Program counter: 0x1e36cd29
13104:20230314:121342.008 === Registers: ===
13104:20230314:121342.009 r8 = 1f46857d4 = 8395446228 = 8395446228
13104:20230314:121342.010 r9 = dcc720 = 14468896 = 14468896
13104:20230314:121342.011 r10 = 7ffa20a9b86b = 140712266545259 = 140712266545259
13104:20230314:121342.012 r11 = 0 = 0 = 0
13104:20230314:121342.013 r12 = e72740 = 15148864 = 15148864
13104:20230314:121342.015 r13 = 6ba = 1722 = 1722
13104:20230314:121342.016 r14 = 0 = 0 = 0
13104:20230314:121342.017 r15 = dcd5a0 = 14472608 = 14472608
13104:20230314:121342.018 rdi = 7ffa12f5b018 = 140712036642840 = 140712036642840
13104:20230314:121342.019 rsi = 0 = 0 = 0
13104:20230314:121342.020 rbp = 5 = 5 = 5
13104:20230314:121342.021 rbx = 6ba = 1722 = 1722
13104:20230314:121342.022 rdx = 0 = 0 = 0
13104:20230314:121342.023 rax = 7ffa20a9b86b = 140712266545259 = 140712266545259
13104:20230314:121342.024 rcx = 0 = 0 = 0
13104:20230314:121342.025 rsp = dcd2e0 = 14471904 = 14471904
13104:20230314:121342.026 efl = 206 = 518 = 518
13104:20230314:121342.027 csgsfs = 332b5300 = 858477312 = 858477312
13104:20230314:121342.028 === Backtrace: ===
13104:20230314:121342.095 24: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(RaiseException+0x69) [0x1e36cd29]
13104:20230314:121342.097 23: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(RpcRaiseException+0x50) [0x1f9cc7b0]
13104:20230314:121342.098 22: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(RpcRaiseException+0x14) [0x1f9cc774]
13104:20230314:121342.100 21: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(Ndr64AsyncServerCallAll+0x1599) [0x1fa4c7d9]
13104:20230314:121342.101 20: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(NdrClientCall3+0xf0) [0x1fa4f5b0]
13104:20230314:121342.102 19: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(I_BrowserQueryStatistics+0x3d) [0x12f527ad]
13104:20230314:121342.104 18: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(CloseNetSvcsObject+0x13ba) [0x19c027fa]
13104:20230314:121342.105 17: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(CollectNetSvcsObjectData+0xf3) [0x19c013e3]
13104:20230314:121342.106 16: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(InitiateShutdownW+0xa0b) [0x1fc4a0bb]
13104:20230314:121342.107 15: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(InitiateShutdownW+0x1630) [0x1fc4ace0]
13104:20230314:121342.108 14: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(PerfRegQueryValue+0x1a05) [0x1fc3af35]
13104:20230314:121342.110 13: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(PerfRegQueryValue+0x3b) [0x1fc3956b]
13104:20230314:121342.111 12: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(SetProcessDynamicEnforcedCetCompatibleRanges+0xa46) [0x1e3d6766]
13104:20230314:121342.112 11: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(RegQueryValueExW+0x108) [0x1e373618]
13104:20230314:121342.113 10: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(PdhCollectQueryData+0x5f93) [0xf9ba8f43]
13104:20230314:121342.115 9: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(PdhCollectQueryData+0x6ea7) [0xf9ba9e57]
13104:20230314:121342.116 8: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(PdhCollectQueryData+0x205af) [0xf9bc355f]
13104:20230314:121342.117 7: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(PdhEnumObjectsHW+0xa2) [0xf9bd51b2]
13104:20230314:121342.118 6: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(PdhEnumObjectsW+0xeb) [0xf9bd52eb]
13104:20230314:121342.120 5: C:\Program Files\Zabbix Agent\zabbix_agentd.exe() [0x400acaf5]
13104:20230314:121342.121 4: C:\Program Files\Zabbix Agent\zabbix_agentd.exe() [0x400ac81f]
13104:20230314:121342.123 3: C:\Program Files\Zabbix Agent\zabbix_agentd.exe() [0x400ad359]
13104:20230314:121342.124 2: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(WaitServiceState+0x328) [0x1eabdf78]
13104:20230314:121342.125 1: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(BaseThreadInitThunk+0x14) [0x1fe17614]
13104:20230314:121342.126 0: C:\Program Files\Zabbix Agent\zabbix_agentd.exe(RtlUserThreadStart+0x21) [0x20ac26a1]
13104:20230314:121342.130 ================================
13104:20230314:121342.391 In zbx_get_all_counter_names()
13104:20230314:121342.399 End of zbx_get_all_counter_names()
13104:20230314:121342.400 In zbx_get_all_counter_names()
13104:20230314:121342.404 End of zbx_get_all_counter_names()
13104:20230314:121342.443 End of set_object_names():SUCCEED
13104:20230314:121342.444 End of init_perf_collector():SUCCEED