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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-22537

Unable to open symptom list (Uncaught TypeError: rows[0] is undefined)

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Details

    • Team B
    • Sprint 101 (Jun 2023), Sprint 102 (Jul 2023), Sprint 103 (Aug 2023), Sprint 104 (Sep 2023), Sprint 105 (Oct 2023), Sprint 106 (Nov 2023)
    • 1

    Description

      Steps to reproduce:

      1. Open problem page with 2 correlated events (216 and 4 symptoms respectively).
      2. Open the list of symptoms, where 216 symptoms - no problem.
      3. Open the list of symptoms, where 4 symptoms - unable to open.
      4. Filter the problems page to show only one cause where 4 symptoms - no problems, can open the list of symptoms.

      Result:
      In Safari:

      [Error] TypeError: undefined is not an object (evaluating 'rows[0].classList')
          showSymptoms (zabbix.php:229)
          (anonymous function) (zabbix.php:193)

      In Firefox:

      Uncaught TypeError: rows[0] is undefined
          showSymptoms https://zabbix.example.com/zabbix.php?show=1&name=Zabbix agent&inventory[0][field]=type&inventory[0][value]=&evaltype=0&tags[0][tag]=&tags[0][operator]=0&tags[0][value]=&show_tags=3&tag_name_format=0&tag_priority=&show_opdata=1&show_timeline=1&filter_name=Zabbix agent&filter_show_counter=1&filter_custom_time=0&sort=clock&sortorder=DESC&age_state=0&show_symptoms=0&show_suppressed=0&unacknowledged=0&compact_view=0&details=0&highlight_row=0&action=problem.view:229
          initExpandables https://zabbix.example.com/zabbix.php?show=1&name=Zabbix agent&inventory[0][field]=type&inventory[0][value]=&evaltype=0&tags[0][tag]=&tags[0][operator]=0&tags[0][value]=&show_tags=3&tag_name_format=0&tag_priority=&show_opdata=1&show_timeline=1&filter_name=Zabbix agent&filter_show_counter=1&filter_custom_time=0&sort=clock&sortorder=DESC&age_state=0&show_symptoms=0&show_suppressed=0&unacknowledged=0&compact_view=0&details=0&highlight_row=0&action=problem.view:193
          initExpandables https://zabbix.example.com/zabbix.php?show=1&name=Zabbix agent&inventory[0][field]=type&inventory[0][value]=&evaltype=0&tags[0][tag]=&tags[0][operator]=0&tags[0][value]=&show_tags=3&tag_name_format=0&tag_priority=&show_opdata=1&show_timeline=1&filter_name=Zabbix agent&filter_show_counter=1&filter_custom_time=0&sort=clock&sortorder=DESC&age_state=0&show_symptoms=0&show_suppressed=0&unacknowledged=0&compact_view=0&details=0&highlight_row=0&action=problem.view:191
          initExpandables https://zabbix.example.com/zabbix.php?show=1&name=Zabbix agent&inventory[0][field]=type&inventory[0][value]=&evaltype=0&tags[0][tag]=&tags[0][operator]=0&tags[0][value]=&show_tags=3&tag_name_format=0&tag_priority=&show_opdata=1&show_timeline=1&filter_name=Zabbix agent&filter_show_counter=1&filter_custom_time=0&sort=clock&sortorder=DESC&age_state=0&show_symptoms=0&show_suppressed=0&unacknowledged=0&compact_view=0&details=0&highlight_row=0&action=problem.view:190
          initExpandables https://zabbix.example.com/zabbix.php?show=1&name=Zabbix agent&inventory[0][field]=type&inventory[0][value]=&evaltype=0&tags[0][tag]=&tags[0][operator]=0&tags[0][value]=&show_tags=3&tag_name_format=0&tag_priority=&show_opdata=1&show_timeline=1&filter_name=Zabbix agent&filter_show_counter=1&filter_custom_time=0&sort=clock&sortorder=DESC&age_state=0&show_symptoms=0&show_suppressed=0&unacknowledged=0&compact_view=0&details=0&highlight_row=0&action=problem.view:189
          init https://zabbix.example.com/zabbix.php?show=1&name=Zabbix agent&inventory[0][field]=type&inventory[0][value]=&evaltype=0&tags[0][tag]=&tags[0][operator]=0&tags[0][value]=&show_tags=3&tag_name_format=0&tag_priority=&show_opdata=1&show_timeline=1&filter_name=Zabbix agent&filter_show_counter=1&filter_custom_time=0&sort=clock&sortorder=DESC&age_state=0&show_symptoms=0&show_suppressed=0&unacknowledged=0&compact_view=0&details=0&highlight_row=0&action=problem.view:68
          <anonymous> https://zabbix.example.com/zabbix.php?show=1&name=Zabbix agent&inventory[0][field]=type&inventory[0][value]=&evaltype=0&tags[0][tag]=&tags[0][operator]=0&tags[0][value]=&show_tags=3&tag_name_format=0&tag_priority=&show_opdata=1&show_timeline=1&filter_name=Zabbix agent&filter_show_counter=1&filter_custom_time=0&sort=clock&sortorder=DESC&age_state=0&show_symptoms=0&show_suppressed=0&unacknowledged=0&compact_view=0&details=0&highlight_row=0&action=problem.view:781
          mightThrow https://zabbix.example.com/jsLoader.php?lang=en_US&ver=6.4.0&showGuiMessaging=1:3768
          process https://zabbix.example.com/jsLoader.php?lang=en_US&ver=6.4.0&showGuiMessaging=1:3836
          setTimeout handler*Deferred/then/resolve/< https://zabbix.example.com/jsLoader.php?lang=en_US&ver=6.4.0&showGuiMessaging=1:3874
          fire https://zabbix.example.com/jsLoader.php?lang=en_US&ver=6.4.0&showGuiMessaging=1:3502
          fireWith https://zabbix.example.com/jsLoader.php?lang=en_US&ver=6.4.0&showGuiMessaging=1:3632
          fire https://zabbix.example.com/jsLoader.php?lang=en_US&ver=6.4.0&showGuiMessaging=1:3640
          fire https://zabbix.example.com/jsLoader.php?lang=en_US&ver=6.4.0&showGuiMessaging=1:3502
          fireWith https://zabbix.example.com/jsLoader.php?lang=en_US&ver=6.4.0&showGuiMessaging=1:3632
          ready https://zabbix.example.com/jsLoader.php?lang=en_US&ver=6.4.0&showGuiMessaging=1:4112
          completed https://zabbix.example.com/jsLoader.php?lang=en_US&ver=6.4.0&showGuiMessaging=1:4122
          EventListener.handleEvent* https://zabbix.example.com/jsLoader.php?lang=en_US&ver=6.4.0&showGuiMessaging=1:4138
          <anonymous> https://zabbix.example.com/jsLoader.php?lang=en_US&ver=6.4.0&showGuiMessaging=1:38
          <anonymous> https://zabbix.example.com/jsLoader.php?lang=en_US&ver=6.4.0&showGuiMessaging=1:42zabbix.php:229:8
      

      Expected:
      Can show a list of symptoms for each cause event.

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            iivs Ivo Kurzemnieks
            yuriip Yurii Polenok
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            Dates

              Created:
              Updated:
              Resolved: