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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-22744

Support Proxy not working like document

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    • Icon: Incident report Incident report
    • Resolution: Won't fix
    • Icon: Trivial Trivial
    • None
    • 6.4.2
    • Proxy (P), Server (S)
    • None

      In the report https://support.zabbix.com/browse/ZBXNEXT-2557 apparently the zabbix-server agrees to send the settings to an outdated zabbix-proxy, aiming to give more time for updating the zabbix-proxy environments.

      I have a zabbix-server (6.4.2 - "zabbix-teste.tiozaodolinux.com") and a zabbix-proxy (6.0.17 - "Zabbix Proxy Tiozao" - no Encryption).

      In the Menu "Administration->Proxy" it shows:
      "Name Mode Encryption Version
      Zabbix Proxy Tiozao Active None 6.0.17 - Proxy version is outdated, only data collection and remote execution is available with server version 6.4.2."

      Looking at the logs I have:

      /var/log/zabbix/zabbix_server.log

        4063:20230427:132230.907 configuration update is disabled for this version of proxy "Zabbix Proxy Tiozao" at "189.115.97.156": proxy and server major versions do not match
         4057:20230427:132230.953 Proxy "Zabbix Proxy Tiozao" version 6.0.17 is outdated, only data collection and remote execution is available with server version 6.4.2.

      /var/log/zabbix/zabbix_proxy.log

      202255:20230427:132230.916 cannot obtain configuration data from server at "zabbix-teste.tiozaodolinux.com": proxy and server major versions do not match
      202266:20230427:132230.952 cannot send heartbeat message to server at "zabbix-teste.tiozaodolinux.com": empty string received
      202263:20230427:132230.971 proxy #8 started preprocessing worker #1
      202264:20230427:132230.971 proxy #9 started preprocessing worker #2
      202266:20230427:132331.031 cannot send heartbeat message to server at "zabbix-teste.tiozaodolinux.com": empty string received

      Does this happen to anyone else, or am I doing something wrong?

      My settings in this test environment are in the attached prints

            zabbix.support Zabbix Support Team
            jarbelix JARBAS PEIXOTO JUNIOR
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              Created:
              Updated:
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