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Type:
Incident report
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Resolution: Cannot Reproduce
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Priority:
Trivial
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None
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Affects Version/s: None
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Component/s: None
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None
We have events being created that inherits tags with same name, but different values.
SN-IncidentQueue:OT-FILA01 - inherited from the host
SN-IncidentQueue:OT-FILA02 - inherited from the trigger.
When the ServiceNow webhook gets the information from SN-IncidentQueue, it seems to either prioritize or specifically use the first entry (the host level tag).
Is that a bug or something expected?