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Problem report
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Resolution: Cannot Reproduce
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Trivial
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None
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6.4.2, 6.4.3
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None
Steps to reproduce:
- Start the slideshow of a dashboard with approximately 20 slides. Some slides should contain only one widget map, and the interval time between slides should be set to 30 seconds or more.
- Press F12 to open the console log.
- Check for any errors or exceptions that are captured in the log.
- Observe if the screen grays out and then a loading circle appears after approximately 15 seconds. The next slide should appear without any delay. This problem is only encountered on slides that contain map widgets.
Result:
Please refer to the attached screenshot for further details.
It appears that the error originates from class.widget.js, specifically in the block starting with "new Promise(resolve)": an exception is caught, it is unclear why this problem started occurring after upgrading from version 6.2.9 to 6.4.2.
Expected:
There should be no grayed-out screen or loading page, as the entire infrastructure (hardware) is functioning properly. After thoroughly reviewing all available logs of all parts, I have not come across any suspicious errors that could explain this issue.
Best Regards