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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-22964

WMI Error 0x80041032 caused by Zabbix Agent 5.0 LTS for Windows

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    • Icon: Incident report Incident report
    • Resolution: Duplicate
    • Icon: Trivial Trivial
    • None
    • 5.0.35
    • Agent (G)
    • None
    • Windows Server 2012 R2 with all updates installed.
      Item from Template Module Windows CPU by Zabbix agent: Number of cores
      wmi.get[root/cimv2,"Select NumberOfLogicalProcessors from Win32_ComputerSystem"]

      Hello!

      Open Windows Event Viewer -> Applications and Services Logs -> Microsoft -> Windows -> WMI-Activity - Operational

      There'll be lots of records of the same error:
      Id = {03303A7A-437B-0015-5E97-31037B43D901}; ClientMachine = RMADM33; User = NT AUTHORITY\SYSTEM; ClientProcessId = 73052; Component = Unknown; Operation = Start IWbemServices::ExecQuery - root\cimv2 : Select NumberOfLogicalProcessors from Win32_ComputerSystem; ResultCode = 0x80041032; PossibleCause = Unknown

      According to Microsoft's knowledge base:

      The WMI client application should be modified to issue calls to IEnumWbemClassObject::Next to retrieve the full result set, before releasing the IWbemContext object. If no objects are received, make sure that the timeout value (lTimeout) is greater than 0 and that WBEM_S_TIMEDOUT (0x40004) is not being returned.

      https://learn.microsoft.com/en-us/troubleshoot/windows-client/system-management-components/wmi-activity-event-5858-logged-with-resultcode-{*}0x80041032{*}

       

            bmickiewicz Bartosz Mickiewicz
            akholodov Alexey
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