PagerDuty - Rulesets and Event Rules will end-of-life in 2024. 

Steps to reproduce:

1. In PagerDuty change Ruleset to Event Orchestration (EO)
2. Create Rule in EO
3. Send alert via integration

Result:
An incident is not resolved automatically if it falls within the rule. A message with the trigger action "Resolve" cannot be filtered using a rule, and PagerDuty cannot resolve the incident using dedup_key.

 

Example:

{     "dedup_key": "157510087",     "event_action": "resolve" }

This message not contains rules matches and cannot be resolved.

Expected:
Incident should be resolved if matched by rules