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Incident report
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Resolution: Commercial support required
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Trivial
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Hi everyone.
I've tried to update my Zabbix 5.4 to 6.4 version.
Scenario:
1 - We had an old Centos 7 with Zabbix 5.4
2 - I started up a new server Centos 9
3 - Configured the new server with Zabbix Settings (6.4) to receive the Database from the Zabbix 5.4
4 - I finished the database import: mysql -u root zabbix < /bkpzabbix/zabbix_backup.sql
5 - update dbversion set mandatory=06040000,optional=06040000;
6 - The Zabbix Database Update automatic didn't occurr as expected
7 - Received the log below:
24235:20230731:144350.606 using configuration file: /etc/zabbix/zabbix_server.conf 24235:20230731:144350.817 current database version (mandatory/optional): 06040000/06040000 24235:20230731:144350.817 required mandatory version: 06040000 24235:20230731:144350.817 optional patches were found 24235:20230731:144350.817 starting automatic database upgrade 24235:20230731:144350.832 [Z3005] query failed: [1072] Key column 'cause_eventid' doesn't exist in table [create index problem_4 on problem (cause_eventid)] 24235:20230731:144350.832 database upgrade failed on patch 06040001, exiting in 10 seconds
8 - It's not seems related with 'history' entries in database problems (I tried to prepare the database before de import again: mysql -u zabbix -p zabbix < /usr/share/zabbix-sql-scripts/mysql/history_pk_prepare.sql
9 - Same log errors as the step 7.
I don't know where to go here. Can someone help me to proceed please?
thanks.
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