[ AWS EC2 ] ERROR: Error: cannot get URL: Couldn't connect to server

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    • Type: Problem report
    • Resolution: Known Error
    • Priority: Trivial
    • None
    • Affects Version/s: 6.0.19
    • Component/s: Proxy (P)
    • None
    • Environment:

      We set up a zabbix-proxy in AWS running on an ec2 instance which is behind a network Load Balancer. The LB has a listener on port 10050, 10051 and 80 and associated target groups pointing to the proxy instance

      We have a zabbix role with an iam policy as explained in https://www.zabbix.com/integrations/aws_ec2 and we also installed the 6.0 AWS EC2 by HTTP template on our frontend server

      Steps to reproduce:

      • add another ec2 instance in same vpc to the frontend server to monitor and associate the template
      • ensure the template macros contain the zabbix user access keys and region
      • ensure the ec2 instance macro contains the instance id
      • check that the agent is sending data to the proxy
      • check that the active proxy is sending data to the server

       

      Result:

       

      [constanti@zbxproxy-01 ~]$ tail -f /var/log/zabbix/zabbix_proxy.log
        1574:20230815:085448.020 [ AWS EBS ] ERROR: Error: cannot get URL: Couldn't connect to server.
        1615:20230815:085448.021 [ AWS EBS ] ERROR: Error: cannot get URL: Couldn't connect to server.
        1609:20230815:085500.010 [ AWS EC2 ] ERROR: Error: cannot get URL: Couldn't connect to server.
        1609:20230815:085500.014 [ AWS EC2 ] ERROR: Error: cannot get URL: Couldn't connect to server.
        1609:20230815:085500.027 [ AWS EC2 ] ERROR: Error: cannot get URL: Couldn't connect to server.
        1615:20230815:085500.035 [ AWS EC2 ] ERROR: Error: cannot get URL: Couldn't connect to server.
        1609:20230815:085500.039 [ AWS EC2 ] ERROR: Error: cannot get URL: Couldn't connect to server.
        1574:20230815:085500.051 [ AWS EC2 ] ERROR: Error: cannot get URL: Couldn't connect to server. 

      Expected:
      the proxy collects data for the specific instance and sends it to the server

      The frontend ui displays latest data for the EC2 instance

       

            Assignee:
            Zabbix Support Team
            Reporter:
            Carles Constanti
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              Created:
              Updated:
              Resolved: