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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-23334

403 error when using Veeam Backup Enterprise Manager by HTTP with v12

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    • Icon: Problem report Problem report
    • Resolution: Declined
    • Icon: Trivial Trivial
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      Steps to reproduce:

      1. Configure template per instructions, get 401 error
      2. Use another tool to verify credentials are correct
      3. Verify using that other tool that api/reports/summary and all subsequent links work

      Result:

      Request failed with status code 403: {"FirstChanceExceptionMessage":null,"StackTrace":null,"Message":"Access denied.","StatusCode":403,"Status":"Forbidden"}.

      Trace logs on the Veeam server say:

      [29.08.2023 17:48:21.120] <44> Info         User [HOST\user] was successfully logged on.
      [29.08.2023 17:48:21.124] <44> Info         [GET] request to [https://hostt:9398/api/backupFiles] deserialized. Message: [null]; Parameters: [].
      [29.08.2023 17:48:21.125] <44> Error        Failed to get backup file references.. RequestUri: [URI template match was not found].
      [29.08.2023 17:48:21.125] <44> Error        Access denied. (System.UnauthorizedAccessException)
      [29.08.2023 17:48:21.125] <44> Error           at Veeam.Backup.Enterprise.RestAPIService.CRestrictedRestSession.get_BackupFilesScope()
      [29.08.2023 17:48:21.125] <44> Error           at Veeam.Backup.Enterprise.RestAPIService.CRestBackupFilesControllerStub.<GetBackupFilesRefs>d__0.MoveNext()

      Expected:
      Data is gathered from Veeam Enterprise Manager

            zit Zabbix Integration Team
            mikeely Mike Ely
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              Created:
              Updated:
              Resolved: