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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-23773

Template for "Acronis Cyber Protect Cloud MSP by HTTP" containing false positive triggers

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    • Team INT
    • Sprint 107 (Dec 2023), Sprint candidates, S2401
    • 0.1

      Steps to reproduce:

      1. Use monitoring by Acronis Cyber Protect Cloud MSP by HTTP
      2. Wail for items in Acronis CPC: Get devices: Acronis CPC: Device discovery
      3. When your items starting to collecting data check data for acronis.cpc.device.backup.next[{*} {#NAME}

        {*}] this itmes gives you timestamp for next run of backup job

      4. Trigger last(/Acronis Cyber Protect Cloud MSP by HTTP/acronis.cpc.device.backup.next{#NAME}) < now() containing small error. Default item interval is 1min but function now() is time function which is calculated every time when zabbix received data + additionally another 30s. Every time we have for 30-40s fault positive, before we have new updated data with timestamp for next run.
      5. Trigger can be adjusted like this: last(/Acronis Cyber Protect Cloud MSP by HTTP/acronis.cpc.device.backup.next{#NAME}) < (now()+120)

      Result:
      Fail positive events in nights. Event is automatically closed after 30-40s.
      Expected:
      New event only when is backup not done for bigger period of time.

            knaglis Kristaps Naglis
            tomas.hermanek Tomáš Heřmánek
            Team INT
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              Created:
              Updated:
              Resolved: