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Problem report
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Resolution: Unresolved
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Major
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None
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6.0.24, 6.4.9, 7.0.0alpha8
Steps to reproduce:
- Set up a new HP iLO host using the "HPE iLO 5 by HTTP" template as described in the templates readme
- The HP Server is a ProLiant DL380 Gen10 with iLO 5 Version 2.81 and at least one NVMe drive.
Result:
The Template throws the problem:
HPE iLO: Failed to get data from API
The Zabbix Log (/var/log/zabbix/zabbix-proxy.log) now states for every retry:
{{888:20231204:102951.920 [ HPE iLO ] ERROR: Request failed with status code 404: {"error":{"code":"iLO.0.10.ExtendedInfo","message":"See @Message.ExtendedInfo for more information.","@Message.ExtendedInfo":[
{"MessageArgs":["/redfish/v1/Systems/1/Storage/DA000000/Volumes"],"MessageId":"Base.1.4.ResourceMissingAtURI"}
The problem is that the redfish API of the iLO does not list any Volumes on NVMe drives. (It is working on multiple other servers that only have a RAID controller as storage.)
For example:
When I use the redfish API to query the internal RAID controller, there is an entry for "Volumes".
Query: https://10.99.99.120/redfish/v1/Systems/1/Storage/DE07C000/
"@odata.id": "/redfish/v1/Systems/1/Storage/DE07C000", "@odata.type": "#Storage.v1_12_0.Storage", "Actions": { "#Storage.ResetToDefaults": { "target": "/redfish/v1/Systems/1/Storage/DE07C000/Actions/Storage.ResetToDefaults", "[email protected]": ["ResetAll", "PreserveVolumes" }} }, "Id": "DE07C000", "Name": "HPE Smart Array P408i-a SR Gen10", "Status": { "Health": "OK", "HealthRollup": "OK", "State": "Enabled" }, "Controllers": { "@odata.id": "/redfish/v1/Systems/1/Storage/DE07C000/Controllers" }, "[email protected]": 0, "Drives": [], "Volumes": { "@odata.id": "/redfish/v1/Systems/1/Storage/DE07C000/Volumes" }, "@odata.etag": "\"8B0330BD\"" }
When I use the redfish API to query the NVMe storage, there is no entry for "Volumes", so the query fails with the error seen in the Zabbix Log.
Query: https://10.99.99.120/redfish/v1/Systems/1/Storage/DA000000
"@odata.context": "/redfish/v1/$metadata#Storage.Storage", "@odata.etag": "W/\"836C2E84\"", "@odata.id": "/redfish/v1/Systems/1/Storage/DA000000", "@odata.type": "#Storage.v1_12_0.Storage", "Id": "DA000000", "Controllers": { "@odata.id": "/redfish/v1/Systems/1/Storage/DA000000/Controllers" }, "Drives": [{ "@odata.id": "/redfish/v1/Systems/1/Storage/DA000000/Drives/DA000000/" }], "Links": { "Enclosures": [{ "@odata.id": "/redfish/v1/Chassis/1" }] }, "Name": "NVMe Storage System", "Status": { "Health": "OK", "State": "Enabled" }, "StorageControllers": [{ "@odata.id": "/redfish/v1/Systems/1/Storage/DA000000#/StorageControllers/0/", "FirmwareVersion": " HPK4", "Identifiers": [], "Location": { "PartLocation": { "LocationOrdinalValue": 1, "LocationType": "Bay", "ServiceLabel": "Box 1 Bay 1" }, "MemberId": "0", "Model": "MK000800KWDUL", "Name": "NVMe Storage Controller", "SerialNumber": "0000", "Status": { "Health": "OK", "State": "Enabled" }, "SupportedControllerProtocols": ["PCIe"], "SupportedDeviceProtocols": ["NVMe"] }] }
Expected:
The template works as expected, even when the iLO is not reporting the drives volumes.