Unable to gather information from agents

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    • Type: Incident report
    • Resolution: Fixed
    • Priority: Major
    • None
    • Affects Version/s: None
    • Component/s: Agent (G), Server (S)
    • None
    • Environment:
      Server:
      Dell 1850, 2.8Ghz Xeon, 6GB RAM.
      FreeBSD 6.3-PRERELEASE, running 1.4.4_1 Built from ports

      Client:
      Dell gx110, Pentium 3 733mhz, 512MB RAM
      FreeBSD 6.2-RELEASE, running 1.4.4_1 Built from ports

      Freshly built 1.4.4_1 built from ports.

      Both are receiving errors when gathering data:

      Agent machine:
      63643:20071228:184458 zabbix_agentd active check started [www.xxx.yyy.zzz:10051]
      63643:20071228:185500 Getting list of active checks failed. Will retry after 60 seconds

      14618:20071228:171239 In get_values()
      14618:20071228:171239 Query [select i.itemid,i.key_,h.host,h.port,i.delay,i.description,i.nextcheck,i.type,i.snmp_c
      ommunity,i.snmp_oid,h.useip,h.ip,i.history,i.lastvalue,i.prevvalue,i.hostid,h.status,i.value_type,h.errors_from,i.sn
      mp_port,i.delta,i.prevorgvalue,i.lastclock,i.units,i.multiplier,i.snmpv3_securityname,i.snmpv3_securitylevel,i.snmpv
      3_authpassphrase,i.snmpv3_privpassphrase,i.formula,h.available,i.status,i.trapper_hosts,i.logtimefmt,i.valuemapid,i.
      delay_flex,h.dns from hosts h, items i where i.nextcheck<=1198883559 and i.status in (0,3) and i.type not in (2,7,9)
      and h.status=0 and h.disable_until<=1198883559 and h.errors_from=0 and h.hostid=i.hostid and mod(i.itemid,5)=3 and
      i.key_ not in ('status','icmpping','icmppingsec','zabbix[log]') and h.hostid>=100000000000000*0 and h.hostid<=(1000
      00000000000*0+99999999999999) order by i.nextcheck]
      14618:20071228:171239 End get_values()
      14618:20071228:171239 Spent 0 seconds while updating values
      14618:20071228:171239 Query [select count,min(nextcheck) from items i,hosts h where h.status=0 and h.disable_unt
      il<1198883559 and h.errors_from=0 and h.hostid=i.hostid and i.status in (0,3) and i.type not in (2,7,9) and mod(i.it
      emid,5)=3 and i.key_ not in ('status','icmpping','icmppingsec','zabbix[log]') and h.hostid>=100000000000000*0 and h.
      hostid<=(100000000000000*0+99999999999999) ]
      14618:20071228:171239 No items to update for minnextcheck.
      14618:20071228:171239 Nextcheck:-1 Time:1198883559
      14618:20071228:171239 Sleeping for 5 seconds
      14629:20071228:171239 Timeout while answering request
      14629:20071228:171239 Get value from agent failed. Error: ZBX_TCP_READ() failed [Interrupted system call]
      14629:20071228:171239 End get_value()
      14629:20071228:171239 Query [begin;]
      14629:20071228:171239 Host [Homer] will be checked after 60 seconds
      14629:20071228:171239 In zabbix_log()
      14629:20071228:171239 Query [select i.itemid,i.key_,h.host,h.port,i.delay,i.description,i.nextcheck,i.type,i.snmp_c
      ommunity,i.snmp_oid,h.useip,h.ip,i.history,i.lastvalue,i.prevvalue,i.hostid,h.status,i.value_type,h.errors_from,i.sn
      mp_port,i.delta,i.prevorgvalue,i.lastclock,i.units,i.multiplier,i.snmpv3_securityname,i.snmpv3_securitylevel,i.snmpv
      3_authpassphrase,i.snmpv3_privpassphrase,i.formula,h.available,i.status,i.trapper_hosts,i.logtimefmt,i.valuemapid,i.
      delay_flex,h.dns from hosts h, items i where h.hostid=i.hostid and i.key_='zabbix[log]' and i.value_type=1 and h.hos
      tid>=100000000000000*0 and h.hostid<=(100000000000000*0+99999999999999) ]

            Assignee:
            Alexei Vladishev
            Reporter:
            Bob Bomar
            Votes:
            1 Vote for this issue
            Watchers:
            1 Start watching this issue

              Created:
              Updated:
              Resolved: