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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-23815

Zabbix server crashing in alerter

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    • Icon: Problem report Problem report
    • Resolution: Duplicate
    • Icon: Trivial Trivial
    • None
    • 6.4.9
    • Server (S)
    • None
    • Zabbix server,DB.frontend and proxy'ies on separate AlmaLinux 8 servers.

      Zabbix server started to crashing in alerter  again.

      163515:20231210:105735.421 === Backtrace: ===
      163515:20231210:105735.422 22: /usr/sbin/zabbix_server: alerter #1 started(zbx_backtrace+0x41) [0x55e1a856f4c1]
      163515:20231210:105735.422 21: /usr/sbin/zabbix_server: alerter #1 started(zbx_log_fatal_info+0x4a5) [0x55e1a856fa95]
      163515:20231210:105735.422 20: /usr/sbin/zabbix_server: alerter #1 started(+0xc0ad6) [0x55e1a856fad6]
      163515:20231210:105735.422 19: /lib64/libpthread.so.0(+0x12cf0) [0x7fe0ee355cf0]
      163515:20231210:105735.422 18: /usr/sbin/zabbix_server: alerter #1 started(zbx_replace_invalid_utf8+0x3) [0x55e1a85507f3]
      163515:20231210:105735.422 17: /usr/sbin/zabbix_server: alerter #1 started(zbx_http_convert_to_utf8+0xcd) [0x55e1a85f583d]
      163515:20231210:105735.422 16: /usr/sbin/zabbix_server: alerter #1 started(+0x289543) [0x55e1a8738543]
      163515:20231210:105735.422 15: /usr/sbin/zabbix_server: alerter #1 started(+0x2698b5) [0x55e1a87188b5]
      163515:20231210:105735.422 14: /usr/sbin/zabbix_server: alerter #1 started(+0x859c3) [0x55e1a85349c3]
      163515:20231210:105735.422 13: /usr/sbin/zabbix_server: alerter #1 started(+0x26aac6) [0x55e1a8719ac6]
      163515:20231210:105735.422 12: /usr/sbin/zabbix_server: alerter #1 started(+0x269a85) [0x55e1a8718a85]
      163515:20231210:105735.422 11: /usr/sbin/zabbix_server: alerter #1 started(+0x2819e7) [0x55e1a87309e7]
      163515:20231210:105735.422 10: /usr/sbin/zabbix_server: alerter #1 started(+0x265fc6) [0x55e1a8714fc6]
      163515:20231210:105735.422 9: /usr/sbin/zabbix_server: alerter #1 started(duk_pcall+0x32) [0x55e1a8732782]
      163515:20231210:105735.422 8: /usr/sbin/zabbix_server: alerter #1 started(zbx_es_execute+0x211) [0x55e1a8739cf1]
      163515:20231210:105735.422 7: /usr/sbin/zabbix_server: alerter #1 started(zbx_alerter_thread+0x266) [0x55e1a87b3646]
      163515:20231210:105735.423 6: /usr/sbin/zabbix_server: alerter #1 started(zbx_thread_start+0x27) [0x55e1a86151a7]
      163515:20231210:105735.423 5: /usr/sbin/zabbix_server: alerter #1 started(+0x951da) [0x55e1a85441da]
      163515:20231210:105735.423 4: /usr/sbin/zabbix_server: alerter #1 started(MAIN_ZABBIX_ENTRY+0xc62) [0x55e1a87bbad2]
      163515:20231210:105735.423 3: /usr/sbin/zabbix_server: alerter #1 started(zbx_daemon_start+0xef) [0x55e1a85700ef]
      163515:20231210:105735.423 2: /usr/sbin/zabbix_server: alerter #1 started(main+0x234) [0x55e1a8530234]
      163515:20231210:105735.423 1: /lib64/libc.so.6(__libc_start_main+0xe5) [0x7fe0ec2ced85]
      163515:20231210:105735.423 0: /usr/sbin/zabbix_server: alerter #1 started(_start+0x2e) [0x55e1a8536d2e]
      163515:20231210:105735.423 === Memory map: ===

      You closed my previous issue

      https://support.zabbix.com/browse/ZBX-23785

      With what issue I was lucky and identified/found workaround.

      Now unable to identify what to disable/remove to stop server from crashing.

      Could you please provide instructions how to disable/remove crashing alerts from Database.

      As server now is not functional and do not know when next version v6.4.10 will be released in which I hope fix will be provided.

            zabbix.support Zabbix Support Team
            Audrius Audrius Sadlauskas
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              Created:
              Updated:
              Resolved: