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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-23997

Zabbix and GLPI integration

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    • Icon: Incident report Incident report
    • Resolution: Unresolved
    • Icon: Trivial Trivial
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    • Zabbix 6.4.10 and GLPI 10.0.10

      Hello,

      I'm trying connect zabbix and GLPI to create automate tickets.

      In GLPI I activated the API and created a new user to zabbix.

      In Zabbix, I imported the media_glpi.yaml, changed the header to my zabbix version (6.4.10), and configured the glpi_token, glpi_url and https://192.168.1.66/zabbix/

       

      When I Test the Media Type, appear the error message:

      00:00:03.200 [Debug] [ GLPi Webhook ] Sending request: http://192.168.1.66/apirest.php/Problem/ {"input":{"name":"

      {ALERT.SUBJECT}

      ","content":"{ALERT.MESSAGE}\n<a href=https://192.168.1.66/zabbix/>Link to problem in Zabbix</a>","status":1,"urgency":"{EVENT.NSEVERITY}"}}00:00:03.280 [Debug] [ GLPi Webhook ] Received response with status code 20000:00:03.280 [Debug] [ GLPi Webhook ] Failed to parse response received from GLPi00:00:03.280 [Debug] [ GLPi Webhook ] ERROR: Failed to process response received from GLPi. Check debug log for more information.

       

      Who can I do to solve this problem?

       

       

        1. image-2024-01-26-14-16-37-791.png
          40 kB
          Ana Cordeiro
        2. image-2024-01-26-14-18-10-231.png
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          Ana Cordeiro
        3. webhook-simulate.png
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          Aigars Kadikis
        4. image-2024-01-29-12-51-30-813.png
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          Ana Cordeiro
        5. Screenshot 2024-01-29 142416.png
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          Gerart Dedja
        6. Screenshot 2024-01-29 143154.png
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          Gerart Dedja
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          Gerart Dedja
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          Ana Cordeiro
        9. image-2024-01-29-14-08-30-530.png
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          Ana Cordeiro

            aigars.kadikis Aigars Kadikis
            anacordeiro Ana Cordeiro
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              Created:
              Updated: