Backup Files discovery: Timeout was reached

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    • Type: Problem report
    • Resolution: Unresolved
    • Priority: Trivial
    • None
    • Affects Version/s: 6.4.12
    • Component/s: Server (S), Templates (T)
    • None

      Hello! We have a problem with template Veeam Backup Enterprise Manager by HTTP. We get an error in Veeam Manager: Get metrics: Backup Files discovery:

       

      {{Preprocessing failed for:

      {"error":"Error: cannot get URL: Timeout was reached."}

      1. Failed: cannot extract value from json by path "$.backupFiles.Refs": no data matches the specified path}}

       

      P.S. We use Veeam Enterprise Manager 12.1.1.56 and we have Enterprise Plus license

            Assignee:
            Andris Zeila
            Reporter:
            Denis Pavlov
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              Created:
              Updated: