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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-24456

Ember+ plugin fails to retrieve data

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    • 1.5

      On a powercore device:

      When trying to connect to a powercore device ember plus returns error:

      `2024/05/03 13:33:16.294878 sending passive check response: ZBX_NOTSUPPORTED: 'Failed to execute handler: handler failed: failed to retrieve root collection: failed to decode response: malformed s101 packet, malformed s101 data:.`

      On LAWO R3LAY device,  when asking for two different keys in specific order, they fail.

      `executed direct exporter task for key 'ember.get[172.30.79.1:9998,1.0.1]'
      `sending passive check response: '{"1.0.1":{"path":"1.0.1","element_type":"qualified_parameter...`

      But after requesting
      `executing direct exporter task for key 'ember.get[172.30.79.1:9998,1.8.3.1.7.1]'
      `failed to execute direct exporter task for key 'ember.get[172.30.79.1:9998,1.8.3.1.7.1]' error: 'Failed to execute handler: handler failed: failed to retrieve element with path 1.8: element not found.'`

      And after this the original 1.0.1 fails

      `failed to execute direct exporter task for key 'ember.get[172.30.79.1:9998,1.0.1]' error: 'Failed to execute handler: handler failed: failed to retrieve element with path 1.0: element not found.`

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            esneiders Eriks Sneiders
            esneiders Eriks Sneiders
            Team INT
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              Created:
              Updated:
              Resolved: