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Problem report
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Resolution: Fixed
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Trivial
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None
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6.4.16, 7.0.0
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Debian 12 (amd64)
Having some troubles with zabbix 7 server unable to retrieve system package information from an agent.
No values are returned and there are no associated logs.
Using the local agent, the values are clearly being retrieved, but when attempting from the server there are no values retrieved. Other information retrieval is functional (as shown by the hostname key returning a value).
Server:
zabbix_get -s 172.20.20.3 --tls-psk-identity mailmanager --tls-connect psk --tls-psk-file /tmp/mailpsk -k system.hostname mail root@nms:~# zabbix_get -s 172.20.20.3 --tls-psk-identity mailmanager --tls-connect psk --tls-psk-file /tmp/mailpsk -k system.sw.packages.get[^openssl$] [] root@nms:~# zabbix_get -V zabbix_get (Zabbix) 7.0.0 Revision 49955f1fb5c 3 June 2024, compilation time: Jun 3 2024 05:55:33 Copyright (C) 2024 Zabbix SIA License AGPLv3: GNU Affero General Public License version 3 <https://www.gnu.org/licenses/>. This is free software: you are free to change and redistribute it according to the license. There is NO WARRANTY, to the extent permitted by law. This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/). Compiled with OpenSSL 3.0.9 30 May 2023 Running with OpenSSL 3.0.13 30 Jan 2024 root@nms:~# zabbix_server -V zabbix_server (Zabbix) 7.0.0 Revision 49955f1fb5c 3 June 2024, compilation time: Jun 3 2024 05:55:33 Copyright (C) 2024 Zabbix SIA License AGPLv3: GNU Affero General Public License version 3 <https://www.gnu.org/licenses/>. This is free software: you are free to change and redistribute it according to the license. There is NO WARRANTY, to the extent permitted by law. This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/). Compiled with OpenSSL 3.0.9 30 May 2023 Running with OpenSSL 3.0.13 30 Jan 2024 root@nms:~# uname -a Linux nms 6.1.0-22-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.1.94-1 (2024-06-21) x86_64 GNU/Linux root@nms:~# cat /etc/*release* PRETTY_NAME="Debian GNU/Linux 12 (bookworm)" NAME="Debian GNU/Linux" VERSION_ID="12" VERSION="12 (bookworm)" VERSION_CODENAME=bookworm ID=debian HOME_URL="https://www.debian.org/" SUPPORT_URL="https://www.debian.org/support" BUG_REPORT_URL="https://bugs.debian.org/"
Agent:
root@mail:~# zabbix_agent2 -t system.sw.packages.get[^openssl$]
system.sw.packages.get[^openssl$] [s|[{"name":"openssl","manager":"dpkg","version":"3.0.13-1~deb12u1","size":2349056,"arch":"amd64","buildtime":{"timestamp":0,"value":""},"installtime":{"timestamp":0,"value":""}}]]
root@mail:~# zabbix_agent2 -V
zabbix_agent2 (Zabbix) 6.4.16
Revision 0bc8c627cc0 17 June 2024, compilation time: Jun 17 2024 12:50:32, built with: go1.21.3
Plugin communication protocol version is 6.4.0
Copyright (C) 2024 Zabbix SIA
License GPLv2+: GNU GPL version 2 or later <https://www.gnu.org/licenses/>.
This is free software: you are free to change and redistribute it according to
the license. There is NO WARRANTY, to the extent permitted by law.
This product includes software developed by the OpenSSL Project
for use in the OpenSSL Toolkit (http://www.openssl.org/).
Compiled with OpenSSL 3.0.9 30 May 2023
Running with OpenSSL 3.0.13 30 Jan 2024
We use the library Eclipse Paho (eclipse/paho.mqtt.golang), which is
distributed under the terms of the Eclipse Distribution License 1.0 (The 3-Clause BSD License)
available at https://www.eclipse.org/org/documents/edl-v10.php
We use the library go-modbus (goburrow/modbus), which is
distributed under the terms of the 3-Clause BSD License
available at https://github.com/goburrow/modbus/blob/master/LICENSE
root@mail:~# uname -a
Linux mail 6.1.0-22-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.1.94-1 (2024-06-21) x86_64 GNU/Linux
root@mail:~# cat /etc/*release*
PRETTY_NAME="Debian GNU/Linux 12 (bookworm)"
NAME="Debian GNU/Linux"
VERSION_ID="12"
VERSION="12 (bookworm)"
VERSION_CODENAME=bookworm
ID=debian
HOME_URL="https://www.debian.org/"
SUPPORT_URL="https://www.debian.org/support"
BUG_REPORT_URL="https://bugs.debian.org/"