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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-24918

Zabbix Windows Agent2 randomly stops with no information in the log

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      I've got a report that agents on Windows are randomly stopping after some time running. It can be a month after the agent started. Windows versions vary, so there is no common ground in Windows versions.
      The only message logged is this:

      ...
      2024/06/20 14:30:53.176808 Detected performance counter with negative denominator the second time after retry, giving up...
      2024/06/20 15:30:53.146021 Detected performance counter with negative denominator the second time after retry, giving up...
      2024/06/21 02:41:45.172180 Zabbix Agent 2 stopped. (6.4.2)
      2024/07/17 15:23:17.850481 Starting Zabbix Agent 2 (6.4.2)
      

      I have instructed user to upgrade agents to 7.0.1 when it comes out, and increase debug level to 5 for one of the agents which stops. Will provide debug level logs when it happens.

      As a temporary workaround, user implemented automatic restart on service failure on Windows level.

        1. win_system_logs.zip
          6.46 MB
        2. zabbix_agent2-v6.0-x64.7z
          12.13 MB
        3. zabbix_agent2-v7.0-x64.7z
          13.35 MB

            MVekslers Michael Veksler
            tbross Tomass Janis Bross
            Team B
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              Created:
              Updated:

                Estimated:
                Original Estimate - 8h
                8h
                Remaining:
                Time Spent - 6h Remaining Estimate - 2h
                2h
                Logged:
                Time Spent - 6h Remaining Estimate - 2h
                6h