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Incident report
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Resolution: Unresolved
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Trivial
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None
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None
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Ubuntu 22.04 Server / Proxy, Zabbix 7.0, Checkpoint R81.20
Issue:
When performing an a discovery of VPN tunnels for the Check Point Next Generation Firewall by SNMP template. The number of VPN tunnels returned is linked to the Max repetition count value, meaning that when you have more VPN tunnels than you are able to specify max repetitions, not all VPN tunnels are discovered.
Steps to reproduce:
- Assign the Template "Check Point Next Generation Firewall by SNMP" to device
- Configure SNMPv3 for device
- Go to device Discovery, "Check Point: SNMP walk VPN tunnels"
- Click Test
- Run Test and check results
Result:
Number of VPN tunnels displayed is equal to the Max repetition count. For example, setting the max repetition count to 10 will return 10 tunnels, setting to 30 will return 30 tunnels. Setting any higher produces an "SNMP error: (genError) A general failure occured" error message. See screenshots.
Expected:
When running "snmpbulkwalk" with the same configuration and the Max repetitions value set to 10, all VPN tunnels are returned (in our instance 60 VPN tunnels).
Running an "snmpbulkwalk" with the same configuration and the Max repetitions value set to 31, will produce the same SNMP error: (genError) A general failure occured" error message. as expected.
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