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Type:
Problem report
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Resolution: Commercial support required
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Priority:
Trivial
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None
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Affects Version/s: None
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Component/s: None
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None
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Environment:Two (2) Linux 6.5.0-1024-aws #24~22.04.1-Ubuntu SMP Thu Jul 18 10:43:12 UTC 2024 x86_64 x86_64 x86_64 GNU/Linux AWS EC2 instances
Steps to reproduce:
- Changes in configuration...
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- We are receiving the "Zabbix agent on server is unreachable for 4 hours" but restarting the Zabbix agent nor reinstalling the Zabbix agent is clearing it. (see attachment)
- Trying to connect to the agent from the Zabbix server returns the following:
[damwilloughby@rxzabbix01 ~]$ zabbix_get -s demprxbuse1-01 -p 10052 -k agent.ping
zabbix_get [2699786]: Get value error: cannot connect to [[demprxbuse1-01]:10052]: [111] Connection refused
[damwilloughby@rxzabbix01 ~]$ zabbix_get -s demprxbuse1-01 -p 10051 -k agent.ping
zabbix_get [2699787]: Get value error: cannot connect to [[demprxbuse1-01]:10051]: [111] Connection refused
[damwilloughby@rxzabbix01 ~]$ zabbix_get -s demprxbuse1-01 -p 10050 -k agent.ping
zabbix_get [2699789]: Get value error: cannot connect to [[demprxbuse1-01]:10050]: [111] Connection refused (see attachment)
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- There is no enabled firewall on the Ubuntu servers. (see attachment)
- AWS security group has inbound TCP ports 10050, 10051 and 10052 open (see attachment).
- Attaching logs for both machines.
