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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-25314

After the update from 7.0.3 to 7.0.4, integration with Jira Service Desk stopped working.

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    • Icon: Problem report Problem report
    • Resolution: Fixed
    • Icon: Critical Critical
    • 7.0.5rc1, 7.2.0alpha1
    • 7.0.4
    • Templates (T)
    • S24-W40/41
    • 0.5

      Steps to reproduce:

      1. Fresh installation of Zabbix version 6.0.34 or 7.0.2 or 7.0.3
        Use of official integration with Jira ServiceDesk

      https://git.zabbix.com/projects/ZBX/repos/zabbix/browse/templates/media/jira_servicedesk?at=release/7.0

      Integration WORKS.

      1. Update to version 7.0.4 - integration stops working.
        Absolutely no changes were made to the Jira Service Desk environment.

      Result:

      Integration with Jira ServiceDesk does not work after updae to 7.0.4

      See screenshot...
      See log file...

      Expected:

      Integration with Jira ServiceDesk should work after upgrading to version 7.0.4

        1. image-2024-09-30-09-50-53-964.png
          25 kB
          Post Zabbix User
        2. image-2024-09-30-09-56-05-858.png
          155 kB
          Post Zabbix User
        3. image-2024-09-30-10-05-01-937.png
          79 kB
          Post Zabbix User
        4. zabbix-704--error.txt
          15 kB
          Post Zabbix User

            abiba Andrew Biba
            postowy-zabbix Post Zabbix User
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              Created:
              Updated:
              Resolved: