Uploaded image for project: 'ZABBIX BUGS AND ISSUES'
  1. ZABBIX BUGS AND ISSUES
  2. ZBX-26095

Issue state on monitoring map if trigger is set as a symptom of another trigger

XMLWordPrintable

    • Icon: Problem report Problem report
    • Resolution: Unresolved
    • Icon: Trivial Trivial
    • None
    • 7.2.3
    • Frontend (F)
    • None

      Hello,

      I am experiencing an issue with the display of triggers on monitoring maps in Zabbix.

      Context:

      • I have a monitoring map containing multiple devices linked by triggers.
      • When these triggers are active, the link colors change correctly, and the affected devices are marked as "critical" (red).

      Issue encountered:

      • When I configure a trigger as a "symptom" of another trigger, it no longer appears as "critical" on the map.
      • As a result, the links on the map remain green instead of turning red, even though the issue still exists.

      Impact:

      • This misrepresents the actual state of the devices and can be misleading for monitoring purposes.
      • Alerts still work properly, but the map no longer accurately reflects the critical condition.

      Steps to reproduce the bug:

      1. Create a monitoring map with multiple devices linked by triggers.
      2. Activate a trigger and verify that the links and devices correctly turn red (critical state).
      3. Modify the trigger to set it as a symptom of another main trigger.
      4. Observe that the map no longer displays this trigger as critical, and the links remain green despite the persistent issue.

      Expected behavior:

      • Even when a trigger is set as a symptom, the map should continue to reflect its critical state if the underlying condition is still active.

      Thank you in advance for your feedback and for any guidance on a potential fix or configuration adjustment to resolve this behavior.

      Best regards,

            pzakrzewski Piotr Zakrzewski
            Minecraft Steve
            Team B
            Votes:
            0 Vote for this issue
            Watchers:
            1 Start watching this issue

              Created:
              Updated: