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Problem report
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Resolution: Unresolved
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Trivial
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None
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7.2.3
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Windows Server 2019 Std on both machines
Smartmontools from 7.1 to 7.5 beta on problem machine, 7.4 on working
Steps to reproduce:
- Plugins.Smart.Path=C:\Program Files\smartmontools\bin\smartctl.exe
- on working machine
zabbix_get -s working -k smart.disk.discovery [{"{#NAME}":"csmi1,2","{#DISKTYPE}":"ssd","{#MODEL}":"KINGSTON SA400S37960G","{#SN}":"50026B73826AE2A7","{#PATH}":"/dev/csmi1,2","{#RAIDTYPE}":"","{#ATTRIBUTES}":"Raw_Read_Error_Rate Power_On_Hours Power_Cycle_Count Write_Protect_Mode SATA_Phy_Error_Count Bad_Block_Rate Bad_Blk_Ct_Lat/Erl Erase_Fail_Count MaxAvgErase_Ct Program_Fail_Count Erase_Fail_Count Reported_Uncorrect Unsafe_Shutdown_Count Temperature_Celsius Reallocated_Event_Count SATA_CRC_Error_Count CRC_Error_Count SSD_Life_Left Flash_Writes_GiB Lifetime_Writes_GiB Lifetime_Reads_GiB Average_Erase_Count Max_Erase_Count Total_Erase_Count"},{"{#NAME}":"csmi3,0","{#DISKTYPE}":"ssd","{#MODEL}":"Samsung SSD 860 EVO 500GB","{#SN}":"S3YANB0K901192J","{#PATH}":"/dev/csmi3,0","{#RAIDTYPE}":"","{#ATTRIBUTES}":"Reallocated_Sector_Ct Power_On_Hours Power_Cycle_Count Wear_Leveling_Count Used_Rsvd_Blk_Cnt_Tot Program_Fail_Cnt_Total Erase_Fail_Count_Total Runtime_Bad_Block Uncorrectable_Error_Cnt Airflow_Temperature_Cel ECC_Error_Rate CRC_Error_Count POR_Recovery_Count Total_LBAs_Written"},{"{#NAME}":"csmi3,3","{#DISKTYPE}":"hdd","{#MODEL}":"WDC WD40PURX-64NZ6Y0","{#SN}":"WD-WCC7K3CYPR4K","{#PATH}":"/dev/csmi3,3","{#RAIDTYPE}":"","{#ATTRIBUTES}":"Raw_Read_Error_Rate Spin_Up_Time Start_Stop_Count Reallocated_Sector_Ct Seek_Error_Rate Power_On_Hours Spin_Retry_Count Calibration_Retry_Count Power_Cycle_Count Power-Off_Retract_Count Load_Cycle_Count Temperature_Celsius Reallocated_Event_Count Current_Pending_Sector Offline_Uncorrectable UDMA_CRC_Error_Count Multi_Zone_Error_Rate"},{"{#NAME}":"sda","{#DISKTYPE}":"nvme","{#MODEL}":"HS-SSD-E1000 1024G","{#SN}":"30128888279","{#PATH}":"/dev/sda","{#RAIDTYPE}":"","{#ATTRIBUTES}":""},{"{#NAME}":"csmi1,1","{#DISKTYPE}":"hdd","{#MODEL}":"WDC WD8003FFBX-68B9AN0","{#SN}":"VR1SJJMK","{#PATH}":"/dev/csmi1,1","{#RAIDTYPE}":"","{#ATTRIBUTES}":"Raw_Read_Error_Rate Throughput_Performance Spin_Up_Time Start_Stop_Count Reallocated_Sector_Ct Seek_Error_Rate Seek_Time_Performance Power_On_Hours Spin_Retry_Count Power_Cycle_Count Power-Off_Retract_Count Load_Cycle_Count Temperature_Celsius Reallocated_Event_Count Current_Pending_Sector Offline_Uncorrectable UDMA_CRC_Error_Count"}]
- not working
zabbix_get -s hel.kia.local -k smart.disk.discovery ZBX_NOTSUPPORTED: Cannot fetch data.: got error executing worker pool: failed to execute smartctl: "{\r\n \"json_format_version\": [\r\n 1,\r\n 0\r\n ],\r\n \"smartctl\": {\r\n \"version\": [\r\n 7,\r\n 5\r\n ],\r\n \"pre_release\": true,\r\n \"svn_revision\": \"5664\",\r\n \"platform_info\": \"x86_64-w64-mingw32-2019-1809\",\r\n \"build_info\": \"(CircleCI)\",\r\n \"argv\": [\r\n \"smartctl\",\r\n \"-a\",\r\n \"/dev/sdc\",\r\n \"-j\"\r\n ],\r\n \"exit_status\": 4\r\n },\r\n \"local_time\": {\r\n \"time_t\": 1740543047,\r\n \"asctime\": \"Wed Feb 26 11:10:47 2025 RTZ\"\r\n },\r\n \"device\": {\r\n \"name\": \"/dev/sdc\",\r\n \"info_name\": \"/dev/sdc\",\r\n \"type\": \"scsi\",\r\n \"protocol\": \"SCSI\"\r\n },\r\n \"scsi_vendor\": \"Intel\",\r\n \"scsi_product\": \"Raid 1 Volume\",\r\n \"model_name\": \"Intel Raid 1 Volume\",\r\n \"scsi_model_name\": \"Intel Raid 1 Volume\",\r\n \"scsi_revision\": \"1.0.\",\r\n \"scsi_version\": \"SPC-3\",\r\n \"user_capacity\": {\r\n \"blocks\": 468856832,\r\n \"bytes\": 240054697984\r\n },\r\n \"logical_block_size\": 512,\r\n \"scsi_lb_provisioning\": {\r\n \"name\": \"fully provisioned\",\r\n \"value\": 0,\r\n \"management_enabled\": {\r\n \"name\": \"LBPME\",\r\n \"value\": -1\r\n },\r\n \"read_zeros\": {\r\n \"name\": \"LBPRZ\",\r\n \"value\": 0\r\n }\r\n },\r\n \"rotation_rate\": 0,\r\n \"logical_unit_id\": \"0x73eda1c201000000001517ffff0aeb84\",\r\n \"serial_number\": \"SSDRAID1\",\r\n \"device_type\": {\r\n \"scsi_terminology\": \"Peripheral Device Type [PDT]\",\r\n \"scsi_value\": 0,\r\n \"name\": \"disk\"\r\n },\r\n \"smart_support\": {\r\n \"available\": false\r\n },\r\n \"temperature\": {\r\n \"current\": 0,\r\n \"drive_trip\": 0\r\n },\r\n \"seagate_farm_log\": {\r\n \"supported\": false\r\n }\r\n}\r": exit status 4.
Smartctl output from cmd on problem machine
C:\WINDOWS\system32>"C:\Program Files\smartmontools\bin\smartctl.exe" -j -V { "json_format_version": [ 1, 0 ], "smartctl": { "version": [ 7, 5 ], "pre_release": true, "svn_revision": "5664", "platform_info": "x86_64-w64-mingw32-2019-1809", "build_info": "(CircleCI)", "argv": [ "smartctl", "-j", "-V" ], "exit_status": 0 } }
C:\WINDOWS\system32>"C:\Program Files\smartmontools\bin\smartctl.exe" --scan -j { "json_format_version": [ 1, 0 ], "smartctl": { "version": [ 7, 5 ], "pre_release": true, "svn_revision": "5664", "platform_info": "x86_64-w64-mingw32-2019-1809", "build_info": "(CircleCI)", "argv": [ "smartctl", "--scan", "-j" ], "exit_status": 0 }, "devices": [ { "name": "/dev/sda", "info_name": "/dev/sda", "type": "ata", "protocol": "ATA" }, { "name": "/dev/sdb", "info_name": "/dev/sdb", "type": "ata", "protocol": "ATA" }, { "name": "/dev/sdc", "info_name": "/dev/sdc", "type": "scsi", "protocol": "SCSI" }, { "name": "/dev/csmi0,0", "info_name": "/dev/csmi0,0", "type": "ata", "protocol": "ATA" }, { "name": "/dev/csmi0,1", "info_name": "/dev/csmi0,1", "type": "ata", "protocol": "ATA" }, { "name": "/dev/csmi0,3", "info_name": "/dev/csmi0,3", "type": "ata", "protocol": "ATA" }, { "name": "/dev/csmi0,5", "info_name": "/dev/csmi0,5", "type": "ata", "protocol": "ATA" } ] }