Uploaded image for project: 'ZABBIX BUGS AND ISSUES'
  1. ZABBIX BUGS AND ISSUES
  2. ZBX-26767

HPE Synergy by HTTP cannot get data

XMLWordPrintable

    • Icon: Patch request Patch request
    • Resolution: Unresolved
    • Icon: Trivial Trivial
    • None
    • 7.0.17
    • Templates (T)
    • Zabbix server version: 7.0.16
      Zabbix proxy version: 7.0.16

      Steps to reproduce:

      1. Load the template [link HPE Synergy by HTTP|https://git.zabbix.com/projects/ZBX/repos/zabbix/browse/templates/server/hpe_synergy_http/template_server_hpe_synergy_http.yaml] into Zabbix
      2. Configure the macros on the Synergy host and assign the template
      3. Monitoring should start

      Result:
      Getting the following error on the "Get errors" item -> 

      Failed to receive data:
      auth : Auth request failed with status code 400: {"errorCode":"AUTHN_AUTH_FAIL","message":"Invalid username or password.","details":"Invalid username or password.","recommendedActions":["Enter correct credentials and retry."],"errorSource":null,"nestedErrors":[],"data":{}}

      Expected:
      That the monitoring of the items work

      Solution: 

      We had to change template with the following changes. One helpful article was the following How to Monitor HPE Synergy with Zabbix and the other change was to add a parameter to the http request to allow login with local user accounts. Template with the fixes is attached to this issue.

       

            zabbix.dev Zabbix Development Team
            florian.baier Florian Baier
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Created:
              Updated: