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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-26771

In the "Service Monitoring" feature, the "Contains" condition for problem tags is case-sensitive.

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      The documentation states that when "Contains" is specified, case-insensitive.
      However, in practice, it is case-sensitive.

      Problem tags

      Specify tags to map problem data to the service:
      Equals - include the specified tag names and values (case-sensitive)
      Contains - include the specified tag names where the tag values contain the entered string (substring match, case-insensitive)

      Tag name matching is always case-sensitive.

      https://www.zabbix.com/documentation/7.0/en/manual/it_services/service_tree


      Steps to reproduce:

      I set up the example configuration below and tried changing the tag names and values to see what would happen.
      https://www.zabbix.com/documentation/7.0/en/manual/it_services/example

      This is one of the things I tested.

      1. A problem event occurs
        problem tag
        • Component: HA-Node-01
        • component: ha-node-1

      2. Service monitoring status is abnormal
      3. Change service monitoring problem tag
        • Before change: Component Contains Node
        • After change: Component Contains node


      4. After about one minute, the service status returns to normal.
        However, the "problem event" remains unresolved. It seems that the tags are treated as case-sensitive.

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            martins-v Martins Valkovskis
            ikarimata Itsuki Karimata
            Team A
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              Created:
              Updated: