-
Type:
Problem report
-
Resolution: Unresolved
-
Priority:
Blocker
-
Affects Version/s: 7.4.6
-
Component/s: Proxy (P), Server (S)
-
Sprint candidates
-
0.25
Fix is required at least for 7.0 and 7.4 versions
181:20260129:082354.681 In zbx_snmp_get_values() num:1 level:0
33:20260129:082358.613 [43] Got signal [signal:11(SIGSEGV),reason:128,refaddr:(nil)]. Crashing ...
33:20260129:082358.613 [43] ====== Fatal information: ======
33:20260129:082358.613 [43] Program counter: 0x5555827f1229
33:20260129:082358.613 [43] === Registers: ===
33:20260129:082358.613 [43] r8 = 1 = 1 = 1
33:20260129:082358.613 [43] r9 = 1 = 1 = 1
33:20260129:082358.613 [43] r10 = 7fb0c9c05aba = 140397275798202 = 140397275798202
33:20260129:082358.613 [43] r11 = 1 = 1 = 1
33:20260129:082358.613 [43] r12 = 7faf2d292830 = 140390353676336 = 140390353676336
33:20260129:082358.613 [43] r13 = 7faf2d292820 = 140390353676320 = 140390353676320
33:20260129:082358.613 [43] r14 = 5555873d0250 = 93825829503568 = 93825829503568
33:20260129:082358.613 [43] r15 = 7faf2d292830 = 140390353676336 = 140390353676336
33:20260129:082358.614 [43] rdi = 402d99999999999a = 4624521277365393818 = 4624521277365393818
33:20260129:082358.614 [43] rsi = 7faf2d292830 = 140390353676336 = 140390353676336
33:20260129:082358.614 [43] rbp = 555582970dfd = 93825751518717 = 93825751518717
33:20260129:082358.614 [43] rbx = 402d99999999999a = 4624521277365393818 = 4624521277365393818
33:20260129:082358.614 [43] rdx = 0 = 0 = 0
33:20260129:082358.614 [43] rax = 0 = 0 = 0
33:20260129:082358.614 [43] rcx = 4 = 4 = 4
33:20260129:082358.614 [43] rsp = 7faf2d2927f0 = 140390353676272 = 140390353676272
33:20260129:082358.614 [43] rip = 5555827f1229 = 93825749946921 = 93825749946921
33:20260129:082358.614 [43] efl = 10206 = 66054 = 66054
33:20260129:082358.614 [43] csgsfs = 2b000000000033 = 12103423998558259 = 12103423998558259
33:20260129:082358.614 [43] err = 0 = 0 = 0
33:20260129:082358.614 [43] trapno = d = 13 = 13
33:20260129:082358.614 [43] oldmask = 4a07 = 18951 = 18951
33:20260129:082358.614 [43] cr2 = 0 = 0 = 0
33:20260129:082358.614 [43] === Backtrace: ===
33:20260129:082358.620 [43] 10: /usr/sbin/zabbix_server: preprocessing manager #1 [queued 3979, processed 4032 values, idle 4.946807 sec during 5.006355 sec](zbx_backtrace+0x52) [0x5555828bf9f2]
33:20260129:082358.620 [43] 9: /usr/sbin/zabbix_server: preprocessing manager #1 [queued 3979, processed 4032 values, idle 4.946807 sec during 5.006355 sec](zbx_log_fatal_info+0x13d) [0x5555828bfc2d]
33:20260129:082358.620 [43] 8: /usr/sbin/zabbix_server: preprocessing manager #1 [queued 3979, processed 4032 values, idle 4.946807 sec during 5.006355 sec](+0x40c6ce) [0x5555828c06ce]
33:20260129:082358.620 [43] 7: /lib/x86_64-linux-gnu/libc.so.6(+0x45330) [0x7fb0c9bfc330]
33:20260129:082358.620 [43] 6: /usr/sbin/zabbix_server: preprocessing manager #1 [queued 3979, processed 4032 values, idle 4.946807 sec during 5.006355 sec](zbx_json_open+0x19) [0x5555827f1229]
33:20260129:082358.620 [43] 5: /usr/sbin/zabbix_server: preprocessing manager #1 [queued 3979, processed 4032 values, idle 4.946807 sec during 5.006355 sec](item_preproc_get_error_from_json+0x66) [0x5555827b29b6]
33:20260129:082358.620 [43] 4: /usr/sbin/zabbix_server: preprocessing manager #1 [queued 3979, processed 4032 values, idle 4.946807 sec during 5.006355 sec](pp_execute_step+0x87b) [0x5555827b061b]
33:20260129:082358.620 [43] 3: /usr/sbin/zabbix_server: preprocessing manager #1 [queued 3979, processed 4032 values, idle 4.946807 sec during 5.006355 sec](pp_execute+0x319) [0x5555827b1129]
33:20260129:082358.620 [43] 2: /usr/sbin/zabbix_server: preprocessing manager #1 [queued 3979, processed 4032 values, idle 4.946807 sec during 5.006355 sec](+0x2f5287) [0x5555827a9287]
33:20260129:082358.620 [43] 1: /lib/x86_64-linux-gnu/libc.so.6(+0x9caa4) [0x7fb0c9c53aa4]
33:20260129:082358.620 [43] 0: /lib/x86_64-linux-gnu/libc.so.6(+0x129c6c) [0x7fb0c9ce0c6c]
33:20260129:082358.620 [43] === Memory map: ===
...
33:20260129:082358.630 [29] thread stopped [preprocessing worker #29]
33:20260129:082358.630 [19] thread stopped [preprocessing worker #19]
33:20260129:082358.630 [42] thread stopped [preprocessing worker #42]
33:20260129:082358.630 [13] thread stopped [preprocessing worker #13]
33:20260129:082358.630 [58] thread stopped [preprocessing worker #58]
33:20260129:082358.630 [60] thread stopped [preprocessing worker #60]
33:20260129:082358.630 [27] thread stopped [preprocessing worker #27]
33:20260129:082358.630 [30] thread stopped [preprocessing worker #30]
33:20260129:082358.630 [56] thread stopped [preprocessing worker #56]
33:20260129:082358.630 [63] thread stopped [preprocessing worker #63]
33:20260129:082358.630 [7] thread stopped [preprocessing worker #7]
33:20260129:082358.630 [14] thread stopped [preprocessing worker #14]
33:20260129:082358.630 [39] thread stopped [preprocessing worker #39]
33:20260129:082358.630 [5] thread stopped [preprocessing worker #5]
...
108:20260129:082358.955 cannot write to IPC socket: Broken pipe
108:20260129:082358.955 cannot send data to preprocessing service
1:20260129:082358.967 One child process died (PID:33,exitcode/signal:0). Exiting ...
23:20260129:082358.967 cannot read alert manager service request
55:20260129:082358.968 syncing history data in progress...
25:20260129:082358.968 cannot read alert manager service request
778:20260129:082358.968 cannot read alert syncer request
26:20260129:082358.968 cannot read alert manager service request
29:20260129:082358.968 cannot read alert manager service request
27:20260129:082358.968 cannot read alert manager service request
35:20260129:082358.968 cannot read LLD manager service request
30:20260129:082358.968 cannot read alert manager service request
31:20260129:082358.968 cannot read alert manager service request
32:20260129:082358.968 cannot read alert manager service request
36:20260129:082358.969 cannot read LLD manager service request
24:20260129:082358.969 cannot read alert manager service request
1:20260129:082358.969 cannot write to IPC socket: Bad file descriptor
1:20260129:082358.969 cannot send RTC notification to client "poller" #38
54:20260129:082358.972 thread stopped [discovery worker #1]
54:20260129:082358.972 thread stopped [discovery worker #3]
54:20260129:082358.972 thread stopped [discovery worker #4]
54:20260129:082358.972 thread stopped [discovery worker #5]
54:20260129:082358.972 thread stopped [discovery worker #2]
804:20260129:082358.976 thread stopped
803:20260129:082358.977 thread stopped
19:20260129:082358.977 HA manager has been paused
56:20260129:082359.011 syncing history data... 100.000000%
56:20260129:082359.011 syncing history data done
56:20260129:082359.016 syncing trend data in progress...
68:20260129:082359.096 cannot process proxy data from passive proxy at "XXXXX: Zabbix server shutdown in progress
360:20260129:082359.211 cannot write to IPC socket: Broken pipe
...
zabbix_server [1]: child process exited (PID:744,exitcode:1).
zabbix_server [1]: child process exited (PID:747,exitcode:1).
zabbix_server [1]: child process exited (PID:748,exitcode:1).
zabbix_server [1]: child process exited (PID:749,exitcode:1).
zabbix_server [1]: child process exited (PID:750,exitcode:1).
zabbix_server [1]: child process exited (PID:755,exitcode:1).
zabbix_server [1]: child process exited (PID:757,exitcode:1).
805:20260129:082420.286 thread stopped
19:20260129:082420.673 HA manager has been stopped
1:20260129:082420.713 syncing history data...
1:20260129:082420.734 syncing history data... 100.000000%
1:20260129:082420.734 syncing history data done
1:20260129:082420.745 syncing trend data... 99.997842%
1:20260129:082420.766 syncing trend data... 100.000000%
1:20260129:082420.766 syncing trend data done
1:20260129:082420.828 Zabbix Server stopped. Zabbix 7.4.6 (revision 626d2b8).
Can see zbx_json_open, then item_preproc_get_error_from_json and pp_execute_step in above log fragments.
Identified a template that had this 2nd step (Check for error in JSON) on numeric SNMP item
After removing it, server seems stable again.