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Incident report
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Resolution: Fixed
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Major
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1.4.3
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None
I am using 1.4.2 and trying to set up some email alerts. Everything works as expected, except none of the profile macros seem to work. I created a test email that sent the following:
Contact
{PROFILE.CONTACT}Device :
{PROFILE.DEVICETYPE}Hardware
{PROFILE.HARDWARE}Name
{PROFILE.NAME}Location
{PROFILE.LOCATION}Notes
{PROFILE.NOTES}MAC
{PROFILE.MACADDRESS}OS
{PROFILE.OS}Serial
{PROFILE.SERIALNO}Software
{PROFILE.SOFTWARE}TAG
{PROFILE.TAG}I then tripped the trigger and I received the following in the email.
Contact UNKNOWN
Device :UNKNOWN
Hardware UNKNOWN
Name UNKNOWN
Location UNKNOWN
Notes UNKNOWN
MAC UNKNOWN
OS UNKNOWN
Serial UNKNOWN
Software UNKNOWN
TAG UNKNOWN
I have checked the host, and showed that it was using the profile and that all fields had something in them. I even did a lookup on the hosts_profile table in MySQL and verified that there was information in the profile.
Is there something else I am missing? Having information in the profile and being able to send it out as part of the email would be very helpful.
Thanx for any help you can give.