IT Services shows incorrect SLA values

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    • Type: Incident report
    • Resolution: Fixed
    • Priority: Major
    • 1.6.4
    • Affects Version/s: 1.4.3
    • Component/s: Frontend (F)
    • None
    • Environment:
      Red Hat 5.1 (2.6.18-53.1.13.el5)
      mysql-5.0.22-2.2.el5_1.1
      Zabbix 1.4.5

      IT Services shows incorrect SLA values.

      The service was afected for 3 minutes, but the SLA still counting that the service is down.
      This problem still until I force restart the service (down/up) and than SLA shows the service is UP

        1. ITServices.JPG
          ITServices.JPG
          173 kB
        2. Events.JPG
          Events.JPG
          132 kB

            Assignee:
            Unassigned
            Reporter:
            André
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              Created:
              Updated:
              Resolved: