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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-6147

stop escalation imidiatly

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    Details

    • Type: Incident report
    • Status: Closed
    • Priority: Critical
    • Resolution: Duplicate
    • Affects Version/s: 2.0.2
    • Fix Version/s: None
    • Component/s: Server (S)
    • Environment:
      Zabbix version : 2.0.2
      hosted on : Red Hat Ent Linux 6
      Monitoring : 20 Hosts

      Description

      one of my host "tom" Falls under daily Maintenance schedule which start ( 11:25 PM- 05:25 AM EST )

      • "tom" wen t down in maintenance time and i acknowlageed the alerts on zabbix console @ 11:30 PM (EST)
      • "tom" was not recovered in maintenance time
      • Again alert (email ) for this incident came on 05:26 ( EST ) , the very next minute Schedule maintenance ended. ( incident was already there on dashboard from 11:30 PM ( already ack )
      • Escalation timer started at 05:26 (EST )the same time the alert generated
      • I got a Mail from user to extend the Maintenance windows for "tom" for next 2 hour
      • The very next moment I extended the maintenance for "tom" the updated alerts ( which triggered at 5:26 AM ) was not highlighted on screen hence I was not able to Acknowledge it .
      • Event was not acknowledged that's why the escalation executed as per defined escalation period.

      above is the case happen with me

      Zabbix version : 2.0.0
      hosted on : Red Hat Ent Linux 6
      Monitoring : 20 Hosts

      Am not sure if this is the a BUG or not. but i found it critical for my setup. can i get a solution for this ?

      That will be good if i can get following things
      Any tool to stop escalation imidiatly

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              Assignee:
              Unassigned
              Reporter:
              ashwani Ashwani Kumar
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                Updated:
                Resolved: