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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-7480

Assuming that agent dropped connection because of access permissio

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Details

    • Incident report
    • Status: Closed
    • Trivial
    • Resolution: Won't fix
    • 2.2.0
    • None
    • Agent (G)
    • AGENT:
      Welcome to SUSE Linux Enterprise Server 11 SP2 for VMware (x86_64) - Kernel \r (\l).

      SERVER:
      Distributor ID: Ubuntu
      Description: Ubuntu 12.04.3 LTS
      Release: 12.04
      Codename: precise

    Description

      Zabbix server is considering that a client is unavailable even when communication works very well from server to client.

      Server logs:
      9697:20131203:143619.729 In get_value_agent() host:'comprasB' addr:'192.168.3.188' key:'agent.ping'
      9697:20131203:143621.737 Item [comprasB:agent.ping] error: Received empty response from Zabbix Agent at [192.168.3.188]. Assuming that agent dropped connection because of access permissions.
      9697:20131203:143621.738 query [txnlev:1] [update hosts set error='Received empty response from Zabbix Agent at [192.168.3.188]. Assuming that agent dropped connection because of access permissio',disable_until=1386088641 where hostid=10071]

      Client logs:
      10851:20131203:143610.902 In update_cpustats()
      10851:20131203:143610.902 End of update_cpustats()
      10851:20131203:143610.902 collector [idle 1 sec]
      10853:20131203:143611.349 listener #2 [processing request]
      10851:20131203:143611.902 collector [processing data]
      10851:20131203:143611.902 In update_cpustats()
      10851:20131203:143611.902 End of update_cpustats()
      10851:20131203:143611.902 collector [idle 1 sec]
      10853:20131203:143612.350 listener #2 [waiting for connection]
      10851:20131203:143612.903 collector [processing data]

      1. cat /etc/zabbix/zabbix-agentd.conf
        Server=zabbix.mydomain.com
        Hostname=comprasB
        LogFile=/var/log/zabbix/zabbix_agentd.log
        PidFile=/tmp/zabbix_agentd.pid
        StartAgents=5
        DebugLevel=4
        Timeout=3
        RefreshActiveChecks=60
        EnableRemoteCommands=1
        LogRemoteCommands=1
        UnsafeUserParameters=1

      zabbix_get tests:

      1. zabbix_get -s 192.168.3.188 -k 'agent.version'
        2.2.0
      2. zabbix_get -s 192.168.3.188 -k 'agent.ping'
        1

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            Unassigned Unassigned
            bruno.galindro Bruno Galindro da Costa
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            Dates

              Created:
              Updated:
              Resolved: