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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-7783

Escalation events continue when items become Not Supported, which can disable associated triggers.

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    Details

    • Type: Incident report
    • Status: Closed
    • Priority: Major
    • Resolution: Unsupported version
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Frontend (F), Server (S)
    • Environment:
      Frontend 2.0.8
      Server 2.0.6

      Description

      (Note: This may just be a documentation issue, to describe the expected behavior...)

      The problem here is visibility in that there seems to be events in the "background" that continue to process, but no way to see that a trigger is active (as the item reports as "Not Supported").

      Observed behavior:

      1. /tr_events.php?triggerid=ttt&eventid=eee (Event that has the documented "message actions" as it continues to escalate)
      2. Clicking on the item from the ^ event page: /items.php?form=update&itemid=iii --> "Not Supported"
      3. /events.php?groupid=ggg&hostid=hhh (*no triggers, ttt, visible on this page*)
      4. /triggers.php?form=update&hostid=hhh&triggerid=ttt OR /triggers.php?hostid=hhh – reports: "timeout while executing a shell script"

      It seems like the event should still be visible in the /events.php page even if the trigger is no longer available (b/c the item is no longer supported).

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            Assignee:
            Unassigned Unassigned
            Reporter:
            chris.christensen Chris Christensen
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              Created:
              Updated:
              Resolved: