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Type:
Incident report
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Resolution: Cannot Reproduce
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Priority:
Major
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None
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Affects Version/s: None
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Component/s: Frontend (F), Server (S)
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None
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Environment:Server: 2.0.6
Frontend: 2.0.8
(Note: This may be a documentation issue, to describe the expected behavior...)
The problem: triggers and items on a host that were expected to be removed by an "unlink and clear" API or UI call remain on a host. Manual intervention is necessary to cleanup "orphaned" items.
Observed behavior:
0. Have a host with a template that creates items and triggers
1. An item+trigger pair in an "alarming"/PROBLEM state – trigger active (this is what is suspected to leave the trigger+item around...)
2. "Unlink and clear" (i.e. /hosts.php -> Templates) the template from a host (via API or UI)
3. Observe triggers and items left on the host that should have been removed b/c they were on the template.
Is this "a feature" such that PROBLEM state triggers dont get "missed" when an unlink/clear happens?