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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-8553

Trigger: Zabbix agent on *UNKNOWN*

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    Details

    • Type: Incident report
    • Status: Closed
    • Priority: Major
    • Resolution: Duplicate
    • Affects Version/s: 2.2.2
    • Fix Version/s: None
    • Component/s: Server (S)
    • Labels:
    • Environment:
      I have one master node and child node, their version is 2.0.8. After upgrade the 2.0.8 to 2.2.2, having below issues in server.

      Description

      Dear Team,

      After Upgrading my Master node & Child node from 2.0.8 to 2.2.2. Everything works fine except below

      Issue:

      The Mail trigger alert & Chat trigger Alert for Child node agent is coming with UNKNOWN instead of hostname

      For example:
      I have stopped my Child Node's zabbix agent service, then i got the below Triggers

      Email Trigger Alert:
      PROBLEM: Zabbix agent on UNKNOWN is unreachable for 5 minutes

      Trigger: Zabbix agent on UNKNOWN is unreachable for 5 minutes
      Trigger status: PROBLEM
      Trigger severity: Average
      Trigger URL:

      Item values:

      1. UNKNOWN (UNKNOWN:UNKNOWN): UNKNOWN
      2. UNKNOWN (UNKNOWN:UNKNOWN): UNKNOWN
      3. UNKNOWN (UNKNOWN:UNKNOWN): UNKNOWN

      Jabber Trigger Alert:

      rigger: Zabbix agent on UNKNOWN is unreachable for 5 minutes
      Trigger status: PROBLEM
      Trigger severity: Average
      Trigger URL:

      Item values:

      1. UNKNOWN (UNKNOWN:UNKNOWN): UNKNOWN
      2. UNKNOWN (UNKNOWN:UNKNOWN): UNKNOWN
      3. UNKNOWN (UNKNOWN:UNKNOWN): UNKNOWN

      Note: The zabbix interface seems fine for both Master Node interface & Child Node interface.

      Best regards,
      Md. Mansoor

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              Assignee:
              Unassigned Unassigned
              Reporter:
              mdmansoor26 Mohamed Mansoor
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                Updated:
                Resolved: