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Incident report
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Resolution: Unresolved
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Trivial
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None
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2.2.7
Given is a network map having:
- "Icon highlighting" checked
- "Problem display" set to "Unacknowledged only"
- a host element
When the host has two triggers of different severities in PROBLEM state, where the trigger with higher severity is acknowledged, then icon highlighting represents the severity of the higher (acknowledged) trigger.
In this context I'd expect that icon highlighting considers the highest severity of unacknowledged triggers only.