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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-9707

multiple events raised even though Multiple PROBLEM events generation is off.

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    Details

    • Type: Incident report
    • Status: Closed
    • Priority: Major
    • Resolution: Duplicate
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Environment:
      RedHat 6.4

      Description

      I will report a problem about multiple events in version 2.0.8.

      One of our customers encountered that a trigger which "Multiple PROBLEM events generation" is off raised 2 events.

      Look at picture1.png. 2 events were raised on events window at "2015/06/26 07:31:43". These events were generated from the same trigger which expression is

      "{TP_1000_RL_R07LCP01:logrt["/app/RL/RLX/log/.*RLX001.trace",@TP_1000_RL_R07LCP01_REGEXP_0013_6278,UTF-8,,skip].regexp(.*)}=1&
      {TP_1000_RL_R07LCP01:logrt["/app/RL/RLX/log/.*RLX001.trace",@TP_1000_RL_R07LCP01_REGEXP_0013_6278,UTF-8,,skip].str("ZABBIX_STATUS_CLEAR_MESSAGE")}=0"
      

      in zbx_export_templates.xml.

      Look at picture2.png. 2 same messages are logged to history at the same time. So, we can say that 2 messages were logged to the monitored log file and Zabbix agent sent these messages to Zabbix server. These 2 messsages matched to the expression of the trigger, so trigger became "PROBLEM".

      This is strange; as I mentioned above, "Multiple PROBLEM events generation" of the trigger is off, so only one event should be raised.

      I searched same kind of problem on this site, and found that this might happen when so many events are raised in a short period(ZBX-9432). As you can see in picture1.png, however, only a few events were raised on the customer's site, so I think that this is different form ZBX-9432.

      Please let me know what you need to analyse the problem. Unfortunately, the problem isn't reproduced so far, but I will try.

      Thank you.

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        1. picture1.png
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        2. picture2.png
          picture2.png
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        3. zbx_export_templates.xml
          62 kB

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              Assignee:
              Unassigned Unassigned
              Reporter:
              Junichi Junichi Sakuyama
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                Updated:
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