Zabbix agent unreachability

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    • Type: Incident report
    • Resolution: Won't fix
    • Priority: Critical
    • None
    • Affects Version/s: 2.4.6
    • Component/s: Server (S)
    • None
    • Environment:
      OS: Debian GNU/Linux 8.1 (jessie)
      Zabbix: zabbix-server-mysql 1:2.4.6-1+jessie

      After the upgrade to the latest release, receiving many emails like:

      Subject: wpcaldc01: PROBLEM, Zabbix agent on wpcaldc01 is unreachable for 5 minutes
      Message:
      Agent ping (wpcaldc01:agent.ping): Up (1)
      Original event ID: 187879
      Time: 14:27:00

      ---------

      10 seconds later would be another one:
      Subject: wpcaldc01: OK, Zabbix agent on wpcaldc01 is unreachable for 5 minutes
      Message:
      Original event ID: 187879
      Time: 14:27:00
      Age: 0m


      wpcaldc01 is one of our domain controllers. Agent can be on any server and version: Linux or Windows, 2.2.x or 2.4.x

      Network is good, no problem with connectivity, no errors on switch port, other services work fine.

      Zabbix Server data:
      all cache usages - 95-98% free
      gathering process busy: pinger @ 11%, poller - 2-6%, the rest - 1% and less
      internal process busy: with disabled alerts (due to garbage emails), all <1%.

      OS load is zero:
      %Cpu(s): 0.1 us, 0.1 sy, 0.0 ni, 99.7 id, 0.1 wa, 0.0 hi, 0.0 si, 0.0 st
      KiB Mem: 8190512 total, 7177008 used, 1013504 free, 197452 buffers
      KiB Swap: 8380412 total, 40104 used, 8340308 free. 5194992 cached Mem

      When received that email, in debug log (attached):
      5070:20150819:142900.906 In zbx_vc_get_value_range() itemid:50077 value_type:3 seconds:0 count:1 timestamp:1440016140
      5070:20150819:142900.906 End of zbx_vc_get_value_range():SUCCEED count:1 cached:1
      5070:20150819:142900.906 End of evaluate_NODATA():SUCCEED
      5070:20150819:142900.906 End of evaluate_function():SUCCEED value:'0'
      5070:20150819:142900.906 In evaluate_function() function:'wpcaldc01:agent.ping.nodata(5m)'
      5070:20150819:142900.906 In evaluate_NODATA()
      5070:20150819:142900.906 In __get_function_parameter_uint31() parameters:'5m' Nparam:1
      5070:20150819:142900.906 In substitute_simple_macros() data:'5m'
      5070:20150819:142900.906 __get_function_parameter_uint31() flag:0 value:300

            Assignee:
            Unassigned
            Reporter:
            Alex P
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              Created:
              Updated:
              Resolved: