I am using zabbix actions to create tickets in an incident system.

This is what a message of an action usually looks like:

The monitoring system discovered a problem with

{HOSTNAME}

.

{EVENT.DATE}

{EVENT.TIME}

(

{EVENT.AGE}

ago):

{TRIGGER.NAME}

Details:

{TRIGGER.COMMENT}

Vendor: {INVENTORY.VENDOR}
Model: {INVENTORY.MODEL}
Service Tag: {INVENTORY.TAG}



While this is already quite nice, it would be very convenient to be able to have macros in {TRIGGER.COMMENT}

in order to provide additional information.

For example I am monitoring backup jobs and upon encountering a failed job I would like to supply additional information like when the next attempt is scheduled,

http://www.zabbix.com/forum/showthread.php?t=33985 explains what I want to do.

Thank you

Spec: https://zabbix.org/wiki/Docs/specs/ZBXNEXT-1466