weighted SLA in IT services

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    • Type: Change Request
    • Resolution: Fixed
    • Priority: Minor
    • None
    • Affects Version/s: None
    • Component/s: Frontend (F)
    • Environment:
      This doesn't affect

      Hi:
      It would be nice if we can get a weighted SLA:

      Explanation:
      We defined (in SLA) a hostgroup with its hosts.
      But we don't like the actual behaviour of SLA:
      If one host has a problem, its sla decreases; but also the hostgroup SLA in the same
      amount.

      What it would be nice is if we could define a value in % for each host priority in
      the hostgroup SLA. By default, this parameter would be optional.

      This could cause a problem: if the sum of the % values is more than 100% in a hostgroup we'll obtain wrong values.

            Assignee:
            Unassigned
            Reporter:
            Fco. Javier Rial
            Votes:
            13 Vote for this issue
            Watchers:
            11 Start watching this issue

              Created:
              Updated:
              Resolved: