-
Change Request
-
Resolution: Unresolved
-
Minor
-
None
-
None
IT services are intended for those who want to get a high-level (business) view of monitored infrastructure. In many cases, we are not interested in low-level details, like the lack of disk space, high processor load, etc. What we are interested in is the availability of service provided by our IT department. We can also be interested in identifying weak places of IT infrastructure, SLA of various IT services, the structure of existing IT infrastructure, and other information of a higher level.
Original from https://www.zabbix.com/documentation/2.0/manual/it_services
The downtime and acceptable SLA in days / hours / minutes is missing in this overview in my opinion. I want to know, what the "Acceptable SLA" of 99.00 % means in hours without checking out the wikipedia article for it.
If there were some downtimes, I also want to know, how many minutes, hours or even days it was. "0.0745" for example isn't very useful. What does it even mean? Minutes? Hours? Percent?
Please add this feature to the releases 2.2.x and newer.