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Type:
New Feature Request
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Resolution: Unresolved
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Priority:
Major
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None
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Affects Version/s: 3.4.7, 3.4.8
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Component/s: Frontend (F), Server (S)
Manually creating a new ticket from an alert could be achieved with a script. Currently not that many macros are available at → Global scripts (including confirmation text).
Would suggest making trigger.name and perhaps trigger.description available at the dashboard. With the host and trigger information, a ticket would have more useful information. To be able to assign the ticker, also current user information would be nice to have available.