Possibility to handover any MACRO/ITEM value to global script/command as argument

 

In case of manually executing remote actions (global script/command) to interact

with 3rd party products (e.g. ServiceManger, HPOO, HPSA etc.) and scripts to resolve

problems.

 

Therefore, we need support of additional MACRO/ITEM values to provide as argument for

external script/command when global script/command will be executed from views (e.g. Host, Problem)

and handover event data (e.g. {EVENT.ID}, {INVENTORY.xxxx}). As Example to manually create

an Incident (see screenshot) we need at least the {EVENT.ID} to gather additional information

over API to enrich Incident data. Another example to manually execute a script on target

system where additional ITEM value from system is needed as input for the script ({

{HOST.HOST}

:<KEY>.last()}).

 

It seems that the following MACROS are supported within global script/command only:

 

{HOST.CONN<1-9>} {HOST.DNS<1-9>} {HOST.HOST<1-9>} {HOST.IP<1-9>} {HOST.NAME<1-9>} {USER.ALIAS} {USER.FULLNAME} {USER.NAME} {USER.SURNAME}

 

It would be nice if it is possible to use any kind of MACRO/ITEM value as argument to have

the most flexibility to interact with 3rd party products and scripts like it is already

possible within Action definitions which cannot be executed manually if I'm right or is

it possible that a User can manually trigger an Action which can handle most MACROS/ITEM

values as well?

 

Many thanks and have a nice day!