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Change Request
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Resolution: Unresolved
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High
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None
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None
If problem is resolved automatically (trigger expression is FALSE) - one notification about resolve event
if problem is resolved by correlation or manually because of user action - two notifications about event (update notification + resolve notification). In this case the source of resolution is not clear (automatic, correlation, user).
Additionally it would be great to have name or / and ID of who / what exactly closed problem.