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Change Request
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Resolution: Unresolved
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Major
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None
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5.4.7
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None
Hello ,
We are facing a complicated issue.
we use a lot LLD process, but one thing witch is missing is the possibility to update, somehow , a trigger to perosnnlyse what is discoverd .
in our configuration , we usually personnalize the Trigger name with a code , to define the incident workflow. With LLD process it is not possible , as it is update after each discovery .
It will be really usefull , if we could at least , personnalise the trigger description field, without beeing update on each discovery .
As it is in a trigger description in a traditionnal template ( without LLD)
Is there a way to do that somehow in the current version ?
I think you got the idea , but it can more describe if needed
actually all items/triggers LLD discovery can't be diffrentiated and it reduce consiquantly the action field , ( with the API it will allow many diffretn workflow with that functionnality )
thanks in advance for your response , regards
Thierry