Created a zabbix item to run a query to Amazon's RDS.

When I tested the bash script on the server, it works. When I tested the zabbix item, I'm seeing the following below.

I noticed when I ran ps aux, the list of zabbix_agentd processes are running as zabbix when it should be snetzabbix since that user is able to access the RDS Instance on AWS. But I can't change it after trying many steps that I tried over the web. Tried chowning the file to the specified user, configured the zabbix agent config file to use snetzabbix. However, it did not work.

Trying to get some ideas here on what I can do to resolve this issue.