• Icon: Change Request (Sub-task) Change Request (Sub-task)
    • Resolution: Unresolved
    • Icon: Trivial Trivial
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    • S2401, S24-W6/7, S24-W8/9, S24-W10/11

      Add support to media types of internal event recovery operation where applicable. It should be possible to update or close external issue/support ticket by internal recovery notification.

      The following macro should not be expanded by Zabbix server for internal events, because there is no update operation for internal events:

      {EVENT.UPDATE.STATUS}
      

      Webhooks should be fixed so they do not need this macro for internal events and their respective recovery events.

      The following media types should be checked: 

      • Jira
      • Jira with CustomFields
      • Jira ServiceDesk
      • Other - ?

      See the draft version in the attachment jira_new.js (for Jira media type).

            aiantsen Aleksandr Iantsen
            mprihodko Mihails Prihodko
            Team B
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              Created:
              Updated: