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New Feature Request
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Resolution: Fixed
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Minor
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6.0.31, 6.4.16, 7.0.0
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S24-W26/27, S24-W28/29, S24-W30/31
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1
I am currently working on supporting Service update notifications in the existing webhook scripts. I have found that these notification events don't support the macro {EVENT.UPDATE.STATUS}. We use this macro to determine the type of event - Update or Problem for Trigger-based notifications. Service update notifications are very similar to them, and we expected to use the macro {EVENT.UPDATE.STATUS} for them to determine the notification type. Especially since other macros like {EVENT.UPDATE.DATE} or {EVENT.UPDATE.SEVERITY} are supported by both types of events.
Was it intentionally designed that Service update notifications don't support the macro {EVENT.UPDATE.STATUS}? Can its support be added? If not, how can we determine the type of notifications (Update or Problem) for Service update notifications events?