Hi guys,

We would like to request the development of a new feature for the Zabbix aimed at improve the user experience in detecting and resolving errors.

Below are the details of the requested feature:

• Objective:
  Implement a feature that allows Zabbix to automatically identify critical errors in the zabbix logs after startup or after an unexpected shutdown, and provide the user with the option to send this information directly to Zabbix support (E-mail?!?!? Jira API ?!?!?).

• Feature Requirements:
  1. Automatic Error Detection:
     After Zabbix starts or following an unexpected shutdown, the system should be able to automatically identify log lines that contain errors or critical events.
  2. Log Submission Option:
     Upon detecting an error, the system should provide a user interface with the option to send the most recent log lines (or specifically the lines containing the detected errors) directly to Zabbix support.
  3. Inspiration from Existing Solutions:
     This feature should be inspired by the error reporting system found in Apple devices, where the user is notified of the error and given the option to send diagnostic information to the manufacturer.

• Expected Benefits:
  1. Facilitated Problem Resolution: With this feature, Zabbix support can quickly receive critical information about errors, speeding up the diagnosis and resolution process.
  2. Improved User Experience: The process will be more seamless and less technical, allowing even users with less technical expertise to contribute to the quick resolution of issues.
  3. Continuous Product Improvement: With more information on errors occurring in different environments, the Zabbix development team can identify patterns and continuously improve the software.
  4. Correct Issue Reporting for (Potential) Customers: Many users, especially those who are not yet customers, will learn how to correctly report errors within the application and how to access the appropriate support channels.

• Conclusion:
  This feature will significantly contribute to improving the usability and efficiency of Zabbix, while also fostering better collaboration between users and the Zabbix support team. 

[]s,

Luciano