[ZBX-11845] Normal Graph breaks when items to be graphed is more than 52 unique items Created: 2017 Feb 24  Updated: 2019 Mar 28  Resolved: 2019 Mar 28

Status: Closed
Project: ZABBIX BUGS AND ISSUES
Component/s: Frontend (F)
Affects Version/s: 3.0.7
Fix Version/s: None

Type: Incident report Priority: Minor
Reporter: James S. Assignee: Kaspars Mednis
Resolution: Incomplete Votes: 0
Labels: frontend, graph, graphs
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

Running Zabbix 3.0.7 on a 64 bit linux server, dedicated appliance. 16GB of ram, mysql, 16 core xeon, 2TB HDD (30% used)


Attachments: PNG File ZBX-Graph-52_items_configuration.png     PNG File ZBX-graph-52_items_working.png     PNG File ZBX-graph-53_items_broken.png    

 Description   

Hello!

I've had this problem for a few versions but finally decided to escalate this issue to you. I first noticed it in version 2, but I don't recall which version (so more or less discard that association)

I started to create some more templates and I noticed that I cannot add more than 52 items to a "Normal" graph (I haven't tried adding it to any other graph types because it would just be impractical [such as stacked, pie, etc]).

Background:
What I'm trying to do is graph all of our network interfaces on some of our newer switches. We have never had any switches with more than 24 interfaces, therefore it hasn't been much of an issue until now (the only ones that we had previously we didn't use all of the interfaces so I removed some of the ports that were not in use on both switches from the graph as a work around). On other switches I just graphed individual interfaces (input and output statistics)

The switch that we have is modular (so the interface names aren't contiguous in nature; we have some 10G interfaces, and 1G interfaces, copper, fiber, etc).

Problem:
If you try to create a graph with any more than 52 items, the graph will fail to generate and will display a broken picture icon.

These items are all queried every 10 seconds therefore it might have to do with the number of datapoints that zabbix is trying to graph, but changing the time for the graph to generate (5m) or (1h) to (1d) doesn't seem to have any effect on the status.

The problem appears to be present irregardless of the "Draw Style" (Gradient, Line) and the "Function" (All, last, Average). I have verified that all of the options are valid items that can be drawn in other graphs that I created for this template. The hosts have each of the items that are graphing (therefore the items are not in any other state except ENABLED)

See attached documents for further information.

It breaks with 70 items, 60 items, and then 59,58,57,56,55,54,53, and then starts generating at 52 items.



 Comments   
Comment by richlv [ 2017 Feb 27 ]

have you checked apache logfile ?
might be timeout/out of memory

Comment by Kaspars Mednis [ 2019 Feb 08 ]

Have you checked the web server log file ? this may be a web server configuration issue. 

If it is not and requires additional investigation, please comment in the ticket and we will respond accordingly.
Alternatively, we're going to close this issue in 14 days if we don't hear back from you.

Best regards,
Kaspars

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