[ZBX-12607] Long waiting time before map is opened for non-super user (Z4beta1) Created: 2017 Aug 25  Updated: 2024 Apr 10  Resolved: 2018 Feb 13

Status: Closed
Project: ZABBIX BUGS AND ISSUES
Component/s: API (A), Frontend (F)
Affects Version/s: 3.4.0
Fix Version/s: 3.4.7rc2, 4.0.0alpha4, 4.0 (plan)

Type: Problem report Priority: Major
Reporter: sles Assignee: Alexander Vladishev
Resolution: Fixed Votes: 3
Labels: groups, maps, performance, permissions
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

Ubuntu 17.04, Chromium 60.0.3112.78
Windows 7, Chrome 48.0.2564.97


Attachments: PNG File Selection_244.png     PNG File Selection_245.png     PNG File Selection_246.png     HTML File debug     File mapLabelResolvingFix.patch    
Issue Links:
Causes
causes ZBX-13494 Macros in labels of link elements in ... Closed
Duplicate
is duplicated by ZBX-12855 httpd load 100% Closed
is duplicated by ZBX-13095 High CPU load after upgrade Closed
Sub-task
depends on ZBX-13443 Fatal error in map view Closed
depends on ZBX-13442 Undefined offset in map view Closed
depends on ZBX-13446 Undefined index in map view Closed
Epic Link: DEV-654
Team: Team B
Sprint: Sprint 15, Sprint 16, Sprint 17, Sprint 18, Sprint 19, Sprint 21, Sprint 23, Sprint 24, Sprint 25, Sprint 26, Sprint 27
Story Points: 3

 Description   

Hello!

After upgrade to 3.4.0 from 3.2 we experience extremely slow maps opening- it takes up to 10 seconds to render map from click to appear.
More hosts in map- more time.

Thank you!



 Comments   
Comment by sles [ 2017 Aug 28 ]

3.4.1 has the same problem

Comment by sles [ 2017 Aug 28 ]

Now, in 3.4.1 maps are in right size in IE11, but they are dog slow in it too!
Only usable browser is firefox...

Comment by Miks Kronkalns [ 2017 Aug 30 ]

Thank you for report! Please could you share some more details?

1) Approximately, how many hosts do you have on that map?
2) Are there any other element that might slow down the loading of map (triggers, sub-maps etc)?
3) In which section did you observed it? In Monitoring Maps/Screens/Dashboards or it is equally slow in all sections?

Comment by sles [ 2017 Aug 30 ]

Hello!

1. about 40;
2. yes, there are triggers and submaps;
3. Monitoring Maps (sysmaps.php) , then choose specific map and in case of chromium I have to wait for a long time,
browser status shows waiting zabbix host..

just measured it, in chromium open time is 12 seconds while in firefox just 1 second.

Comment by sles [ 2017 Aug 31 ]

btw, looked into traffic, here is difference:

chromium:

10:52:14.737467 IP 192.168.22.229.48604 > 192.168.22.195.80: Flags [P.], seq 1867961645:1867962273, ack 2449756108, win 251, options [nop,nop,TS val 3246850003 ecr 2906633401], length 628: HTTP: GET /zabbix/zabbix.php?action=map.view&sysmapid=10 HTTP/1.1
10:52:14.737869 IP 192.168.22.195.80 > 192.168.22.229.48604: Flags [.], ack 628, win 253, options [nop,nop,TS val 2906635946 ecr 3246850003], length 0
10:52:22.099118 IP 192.168.22.229.48606 > 192.168.22.195.80: Flags [S], seq 1127072824, win 29200, options [mss 1460,sackOK,TS val 3246851843 ecr 0,nop,wscale 7], length 0
10:52:22.099742 IP 192.168.22.195.80 > 192.168.22.229.48606: Flags [S.], seq 79524344, ack 1127072825, win 28960, options [mss 1460,sackOK,TS val 2906643308 ecr 3246851843,nop,wscale 7], length 0
10:52:22.099792 IP 192.168.22.229.48606 > 192.168.22.195.80: Flags [.], ack 1, win 229, options [nop,nop,TS val 3246851843 ecr 2906643308], length 0
10:52:22.100077 IP 192.168.22.229.48606 > 192.168.22.195.80: Flags [P.], seq 1:829, ack 1, win 229, options [nop,nop,TS val 3246851843 ecr 2906643308], length 828: HTTP: POST /zabbix/jsrpc.php?output=json-rpc HTTP/1.1

As you can see there is long time between http requests.

What is more interesting here there is no request for /zabbix/jsrpc.php?output=json-rpc from firefox at all:
tcpdump -n -i br0 port 80
tcpdump: verbose output suppressed, use -v or -vv for full protocol decode
listening on br0, link-type EN10MB (Ethernet), capture size 262144 bytes
11:05:58.979799 IP 192.168.22.229.48898 > 192.168.22.195.80: Flags [P.], seq 3035833438:3035834068, ack 5492364, win 500, options [nop,nop,TS val 3247056063 ecr 2907455643], length 630: HTTP: GET /zabbix/zabbix.php?action=map.view&sysmapid=10 HTTP/1.1
11:05:58.980232 IP 192.168.22.195.80 > 192.168.22.229.48898: Flags [.], ack 630, win 293, options [nop,nop,TS val 2907460189 ecr 3247056063], length 0
11:05:59.128614 IP 192.168.22.195.80 > 192.168.22.229.48900: Flags [F.], seq 3103607400, ack 2097531689, win 237, options [nop,nop,TS val 2907460337 ecr 3247054850], length 0
11:05:59.128767 IP 192.168.22.229.48900 > 192.168.22.195.80: Flags [F.], seq 1, ack 1, win 237, options [nop,nop,TS val 3247056100 ecr 2907460337], length 0
11:05:59.128934 IP 192.168.22.195.80 > 192.168.22.229.48900: Flags [.], ack 2, win 237, options [nop,nop,TS val 2907460337 ecr 3247056100], length 0
11:05:59.258407 IP 192.168.22.229.48902 > 192.168.22.195.80: Flags [S], seq 233575721, win 29200, options [mss 1460,sackOK,TS val 3247056133 ecr 0,nop,wscale 7], length 0
11:05:59.258636 IP 192.168.22.195.80 > 192.168.22.229.48902: Flags [S.], seq 665638002, ack 233575722, win 28960, options [mss 1460,sackOK,TS val 2907460467 ecr 3247056133,nop,wscale 7], length 0
11:05:59.258665 IP 192.168.22.229.48902 > 192.168.22.195.80: Flags [.], ack 1, win 229, options [nop,nop,TS val 3247056133 ecr 2907460467], length 0
11:05:59.258736 IP 192.168.22.229.48902 > 192.168.22.195.80: Flags [P.], seq 1:830, ack 1, win 229, options [nop,nop,TS val 3247056133 ecr 2907460467], length 829: HTTP: POST /zabbix/jsrpc.php?output=json-rpc HTTP/1.1
11:05:59.259240 IP 192.168.22.195.80 > 192.168.22.229.48902: Flags [.], ack 830, win 240, options [nop,nop,TS val 2907460468 ecr 3247056133], length 0
11:05:59.374423 IP 192.168.22.195.80 > 192.168.22.229.48902: Flags [P.], seq 1:1117, ack 830, win 240, options [nop,nop,TS val 2907460582 ecr 3247056133], length 1116: HTTP: HTTP/1.1 200 OK
11:05:59.374460 IP 192.168.22.229.48902 > 192.168.22.195.80: Flags [.], ack 1117, win 251, options [nop,nop,TS val 3247056162 ecr 2907460582], length 0
11:05:59.756203 IP 192.168.22.195.80 > 192.168.22.229.48898: Flags [.], seq 1:1449, ack 630, win 293, options [nop,nop,TS val 2907460964 ecr 3247056063], length 1448: HTTP: HTTP/1.1 200 OK
11:05:59.756232 IP 192.168.22.229.48898 > 192.168.22.195.80: Flags [.], ack 1449, win 523, options [nop,nop,TS val 3247056257 ecr 2907460964], length 0
11:05:59.756329 IP 192.168.22.195.80 > 192.168.22.229.48898: Flags [.], seq 1449:2897, ack 630, win 293, options [nop,nop,TS val 2907460964 ecr 3247056063], length 1448: HTTP
11:05:59.756347 IP 192.168.22.229.48898 > 192.168.22.195.80: Flags [.], ack 2897, win 545, options [nop,nop,TS val 3247056257 ecr 2907460964], length 0

And everything is veru fast!

Thank you!

Comment by Miks Kronkalns [ 2017 Aug 31 ]

Thank you! We cannot reproduce it. I see in your TCP-dump that server has responded immediately and long timeout is because client side has not made next request. This could be a result of javascript error or delay of request for any other reason. Please could check that javascript console is not displaying any error? It would be great if you would make a print-screen of opened Network tab in browser's inspect element window and send it to my email (my name + [dot] + surname + [at] + zabbix.com). I wish to see which file/requests is delayed and what is a status for each of them. Please also make sure that all plugins that could block some requests (adblock etc) are disabled.

Comment by sles [ 2017 Aug 31 ]

There are no errors in console.
Removed addblock, sent you screenshot.

Thank you!

Comment by sles [ 2017 Sep 04 ]

btw, tried from home ubuntu 16.04 and both - firefox and chromium are quick, looks like difference is in chromium config,
unfortunately this is not my problem- users complains...

anyway, just looked into apache logs - at work, where problem exists, and I see absolutely different requests:

chromium:

[root@zabbix httpd]# grep 192.168.22.229 access_log
192.168.22.229 - - [04/Sep/2017:08:15:25 +0400] "POST /zabbix/jsrpc.php?output=json-rpc HTTP/1.1" 200 62 "http://zabbix.p98.belkam.com/zabbix/sysmaps.php" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/60.0.3112.113 Chrome/60.0.3112.113 Safari/537.36"
192.168.22.229 - - [04/Sep/2017:08:15:36 +0400] "POST /zabbix/jsrpc.php?output=json-rpc HTTP/1.1" 200 62 "http://zabbix.p98.belkam.com/zabbix/sysmaps.php" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/60.0.3112.113 Chrome/60.0.3112.113 Safari/537.36"
192.168.22.229 - - [04/Sep/2017:08:15:32 +0400] "GET /zabbix/zabbix.php?action=map.view&sysmapid=10 HTTP/1.1" 200 46171 "http://zabbix.p98.belkam.com/zabbix/sysmaps.php" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/60.0.3112.113 Chrome/60.0.3112.113 Safari/537.36"
192.168.22.229 - - [04/Sep/2017:08:15:44 +0400] "GET /zabbix/jsLoader.php?ver=3.4.1&lang=ru_RU&showGuiMessaging=1 HTTP/1.1" 304 - "http://zabbix.p98.belkam.com/zabbix/zabbix.php?action=map.view&sysmapid=10" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/60.0.3112.113 Chrome/60.0.3112.113 Safari/537.36"
192.168.22.229 - - [04/Sep/2017:08:15:44 +0400] "GET /zabbix/jsLoader.php?files[]=gtlc.js&files[]=flickerfreescreen.js&files[]=class.svg.canvas.js&files[]=class.svg.map.js&files[]=servercheck.js HTTP/1.1" 304 - "http://zabbix.p98.belkam.com/zabbix/zabbix.php?action=map.view&sysmapid=10" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/60.0.3112.113 Chrome/60.0.3112.113 Safari/537.36"
192.168.22.229 - - [04/Sep/2017:08:15:44 +0400] "GET /zabbix/imgstore.php?iconid=0 HTTP/1.1" 200 86 "http://zabbix.p98.belkam.com/zabbix/zabbix.php?action=map.view&sysmapid=10" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/60.0.3112.113 Chrome/60.0.3112.113 Safari/537.36"
192.168.22.229 - - [04/Sep/2017:08:15:44 +0400] "POST /zabbix/jsrpc.php?output=json-rpc HTTP/1.1" 200 385 "http://zabbix.p98.belkam.com/zabbix/zabbix.php?action=map.view&sysmapid=10" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/60.0.3112.113 Chrome/60.0.3112.113 Safari/537.36"
192.168.22.229 - - [04/Sep/2017:08:15:44 +0400] "GET /zabbix/imgstore.php?iconid=28 HTTP/1.1" 200 2408 "http://zabbix.p98.belkam.com/zabbix/zabbix.php?action=map.view&sysmapid=10" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/60.0.3112.113 Chrome/60.0.3112.113 Safari/537.36"
192.168.22.229 - - [04/Sep/2017:08:15:44 +0400] "GET /zabbix/imgstore.php?iconid=28 HTTP/1.1" 200 2408 "http://zabbix.p98.belkam.com/zabbix/zabbix.php?action=map.view&sysmapid=10" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/60.0.3112.113 Chrome/60.0.3112.113 Safari/537.36"
192.168.22.229 - - [04/Sep/2017:08:15:44 +0400] "GET /zabbix/imgstore.php?iconid=28&unavailable=1 HTTP/1.1" 200 1919 "http://zabbix.p98.belkam.com/zabbix/zabbix.php?action=map.view&sysmapid=10" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/60.0.3112.113 Chrome/60.0.3112.113 Safari/537.36"
192.168.22.229 - - [04/Sep/2017:08:15:49 +0400] "POST /zabbix/jsrpc.php?output=json-rpc HTTP/1.1" 200 62 "http://zabbix.p98.belkam.com/zabbix/zabbix.php?action=map.view&sysmapid=10" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/60.0.3112.113 Chrome/60.0.3112.113 Safari/537.36"
[root@zabbix httpd]#

Firefox:

192.168.22.229 - - [04/Sep/2017:08:14:17 +0400] "GET /zabbix/zabbix.php?action=map.view&sysmapid=10 HTTP/1.1" 200 48497 "http://zabbix.p98.belkam.com/zabbix/sysmaps.php" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:55.0) Gecko/20100101 Firefox/55.0"
192.168.22.229 - - [04/Sep/2017:08:14:18 +0400] "GET /zabbix/jsLoader.php?files[]=gtlc.js&files[]=flickerfreescreen.js&files[]=class.svg.canvas.js&files[]=class.svg.map.js&files[]=servercheck.js HTTP/1.1" 304 - "http://zabbix.p98.belkam.com/zabbix/zabbix.php?action=map.view&sysmapid=10" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:55.0) Gecko/20100101 Firefox/55.0"
192.168.22.229 - - [04/Sep/2017:08:14:18 +0400] "GET /zabbix/jsLoader.php?ver=3.4.1&lang=ru_RU&showGuiMessaging=1 HTTP/1.1" 304 - "http://zabbix.p98.belkam.com/zabbix/zabbix.php?action=map.view&sysmapid=10" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:55.0) Gecko/20100101 Firefox/55.0"
192.168.22.229 - - [04/Sep/2017:08:14:18 +0400] "POST /zabbix/jsrpc.php?output=json-rpc HTTP/1.1" 200 367 "http://zabbix.p98.belkam.com/zabbix/zabbix.php?action=map.view&sysmapid=10" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:55.0) Gecko/20100101 Firefox/55.0"
192.168.22.229 - - [04/Sep/2017:08:14:18 +0400] "GET /zabbix/imgstore.php?iconid=0 HTTP/1.1" 200 86 "http://zabbix.p98.belkam.com/zabbix/zabbix.php?action=map.view&sysmapid=10" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:55.0) Gecko/20100101 Firefox/55.0"
192.168.22.229 - - [04/Sep/2017:08:14:18 +0400] "GET /zabbix/imgstore.php?iconid=28 HTTP/1.1" 200 2408 "http://zabbix.p98.belkam.com/zabbix/zabbix.php?action=map.view&sysmapid=10" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:55.0) Gecko/20100101 Firefox/55.0"

I have no idea why, though

Thank you!

Comment by sles [ 2017 Sep 04 ]

btw, just tried in vivaldi, everything is fine.
it has the same engine as chromium, looks like chromium/chrome bug for me now.
but , may be, workaround is possible?
thank you!

Comment by Miks Kronkalns [ 2017 Sep 04 ]

Thank you for update. I was not able to reproduce this bug and gave this issue to our testing engineers. If you observe something that might be helpful to reproduce it, please share it here in comments or by email if it contains details you do not wish to share publicly.

Comment by Natalja Romancaka [ 2017 Sep 08 ]

I also can't reproduce. Tried with 40+ host in chrome and chromium latest versions

Comment by sles [ 2017 Sep 08 ]

What can I do to help you reproduce this? Any ideas?
Thank you!

Comment by sles [ 2017 Sep 08 ]

btw, I guess that problem is in submaps, I just noticed that even getting maps list , i.e. sysmaps.php , takes almost 4 seconds in chromium and and just 200ms in firefox.
I'll look into this.
Thank you!

Comment by sles [ 2017 Sep 08 ]

I'm very sorry for misleading.

Real problem is in user's rights.
I was logged into chromium as read-only test user and noticed this only now.

If I use my (administrator) account, then everything is fast, but if I use read-only account , then sysmaps.php is very slow.
It is slow for read-only account in firefox too! That's quite funny that all users have write access use firefox here.

Hope you'll be able to reproduce this.

Thank you!

btw, now it is clear for me why it worked before 3.4 - in 3.4 there are changes in maps access.

Comment by hulutang [ 2017 Sep 17 ]

I've upgraded my zabbix to version 3.4.1
When Super-Admin user opens the map, it opens in 1-2 sec. But Non-Super user opens the same map, it opens

about 60-200 sec.

Comment by sles [ 2017 Sep 17 ]

Excellent! This is not only our problem then...

Comment by Vladislavs Sokurenko [ 2017 Sep 17 ]

Please enable debug mode and try attaching output here, thanks !

Comment by sles [ 2017 Sep 17 ]

Debug from read-only user is attached.
Thank you!

Comment by hulutang [ 2017 Sep 19 ]

when none-super users access the maps , they take the 100% cpu useage.....

Comment by sles [ 2017 Sep 19 ]

Really? Can not reproduce?
Is it joke?

vso we will look into it, thanks for the information.

Comment by Miks Kronkalns [ 2017 Sep 21 ]

Can reproduce it in at least 2 ways:
1) in single map view appending element names degradates performance if system holds large amount of maps with complex hierarchy;
2) in list view if there are relatively small amount of maps (in my case approximately one hundred) but each of them are included in other maps making thousands of relations, the check of permission also degradates performance.

Comment by sles [ 2017 Sep 21 ]

I think our case is 2.
Thank you!

Comment by Miks Kronkalns [ 2017 Sep 22 ]

(1) No translation string changes.

oleg.egorov CLOSED

Comment by sles [ 2017 Sep 23 ]

Hello!

If there is patch or just code I can test on my system, could you , please, tell me how can I get it.

Thank you!
vso it’s not tested yet, you will see task in resolved state when it’s finished, however if you have test environment, then you can try this branch svn://svn.zabbix.com/branches/dev/ZBX-12607
Simply try running front end from there. There are no server changes.

Comment by sles [ 2017 Sep 25 ]

Thank you!

Installed code from svn, looks good in my tests, waiting for user's replies

btw, for some reason installing new frontend on current database breaks localization-
instead of russian I have english interface.
so, could you, please, prepare patch for me?
Thank you!

Comment by sles [ 2017 Sep 25 ]

just got confirmation from user that now maps are fast

Comment by Miks Kronkalns [ 2017 Sep 25 ]

QA team, please could you pay attention on what sles reported about localization issue after installing frontend? This cannot be related with current issue. Thank you!

Comment by Artur [ 2017 Sep 29 ]

I have the same problem on Opera and chromium
Firefox work fine.
Users that have problem is supper admin

Comment by sles [ 2017 Oct 05 ]

Yet another problem with code from here,
we can't edit (Update) one of our maps, we get

Map update failed.
error: Wrong value for url field

3.4.1 works OK.

Just tested- this is not this patch bug, it is introduced in 3.4.2, I'll create anoter issue,
thank you!

Miks.Kronkalns Looks the same as ZBX-12825.

Yes, I reported it there as promised

Comment by sles [ 2017 Nov 08 ]

3.4.5 ?

Comment by Artur [ 2017 Nov 08 ]

I'm waiting fix this issue too.
I can't use 3.4 with this bug.

Comment by sles [ 2017 Nov 15 ]

Hello!

I use frontend from link above.
And this, I think, prevents me from upgrading to 3.4.4.
Is it possible to get current code?

Thank you!

Comment by sles [ 2017 Dec 12 ]

3.4.6? really? guys, this bug makes zabbix unusable !

Comment by Miks Kronkalns [ 2017 Dec 12 ]

sles, sorry for long waiting time. This issue is not forgotten, it simply takes a lot of time for development and testing. Problem is complex and it's necessary to ensure releases in good quality. Thank you for patience.

Comment by Vekli Sergey [ 2017 Dec 13 ]

Hi. Why priority is Trivial? Our users can't work and we can't restore previous version because will loose collected data. So we wait 3.4.6? When you plan release 3.4.6 approximately? Thank you.

Comment by sles [ 2017 Dec 14 ]

"Why priority is Trivial?"

I guess I created bug with such priority, my bad.
I thought bug needs just quick fix...

Comment by Alexander Vladishev [ 2018 Feb 06 ]

(5) [F] Error message on maps with inaccessible groups

See details in ZBX-13442.

Undefined offset: 65 [zabbix.php:21 → require_once() → ZBase->run() → ZBase->processRequest() → CView->getOutput() → include() → CScreenMap->get() → CMapHelper::get() → CMapHelper::resolveMapState() → getSelementsInfo() in include/maps.inc.php:1259]

sasha RESOLVED in r77432

Miks.Kronkalns CLOSED

Comment by Alexander Vladishev [ 2018 Feb 08 ]

(14) [D] Documentation must to be updated

To edit maps:
Must have read permissions to all elements and all triggers in map links on the map.

To view maps:
Must have read permissions to at least one element or trigger in map links on the map.

natalja.cernohajeva: necessary documentation update has been executed. Section "Public and private maps" updated with required documentation. Section " Access based on permissions" removed due to it's incomprehensibility for the users.
Please, review.
Maps section 4.0;
Maps section 3.4;

RESOLVED

sasha CLOSED

Comment by Alexander Vladishev [ 2018 Feb 09 ]

Available in 3.4.7rc2 r77551 and 4.0.0alpha4 r77552.

Comment by Glebs Ivanovskis (Inactive) [ 2018 Feb 19 ]

Looks like it caused ZBX-13494.

Comment by Ismael Ricardo Packer [ 2018 Mar 29 ]

We are still noticing the slowness, we are running version 3.4.7. Someone else? Was this fix passed from 3.4.7rc2 to 3.4.7?

Comment by Miks Kronkalns [ 2018 Mar 29 ]

Hi donnecromancer. 3.4.7rc2 was released as 3.4.7 without any changes. If you have observed some problems after upgrading to 3.4.7, please let us know something more about your environment and conditions under which this can be reproduced.

Comment by Ismael Ricardo Packer [ 2018 Apr 11 ]

I did some more testing and everything seems OK, opening up agile.

Comment by Alexander Vladishev [ 2018 Apr 12 ]

donchoronzon, many thanks for feedback.

Comment by Geordano Arend [ 2018 Oct 31 ]

I have version 3.4.6 and also have the problem of slow maps for non-admin users. Has an update been released to fix this in version 3.4.6?

Comment by Alexander Vladishev [ 2018 Oct 31 ]

This fix is available from version 3.4.7.

Comment by Geordano Arend [ 2018 Oct 31 ]

Okay. In version 3.4.10 is this problem already fixed? If yes, I will upgrade to 3.4.10.

Comment by Alexander Vladishev [ 2018 Oct 31 ]

In all version starting from 3.4.7 this issue is fixed. It was also fixed in 3.4.10.

Comment by Geordano Arend [ 2018 Nov 01 ]

Hello @Alexander Vladishev. I updated the server to version 3.4.14 and now the problems are solved. Thank you!

Comment by Alexander Vladishev [ 2018 Nov 01 ]

Thank you for feedback!

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